Welcome to the CUC Connect Training Library
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Looking for program recordings with Zen poet, teacher, and CUC training partner Norman Fischer? Click the button below to visit the recording library at the Everyday Zen Foundation.
Live Webinar Recording – June, 2024
Conflicts are a common occurrence in any workplace or personal environment. Addressing them is crucial for maintaining positive relationships and nurturing a healthy organizational culture. The Conflict Coaching method equips individuals with practical tools and techniques. These are necessary to identify, manage, and resolve conflicts in a way that fosters understanding and collaboration, making you feel confident in your conflict resolution abilities.
Conflict Coaching offers a versatile framework for facilitating productive dialogue and finding mutually beneficial solutions, empowering parties with tools, techniques supporting the individual to addressing disputes with colleagues, clients and others. In this insightful session, we will explore how to leverage and establish a group of Conflict Counselors using the Conflict Coaching techniques and how this group can serves as an invaluable part of an internal company Alternative Dispute Resolution (ADR) process, empowering individuals to navigate and resolve intra and interpersonal conflicts effectively before they escalate.
Join Danillo Alves, Melanie Rowen, and Gary Friedman for an engaging discussion exploring how to transform how your organization approaches and resolves conflicts through Conflict Coaching.
We ended 2023 with an engaging, interactive discussion exploring the road ahead in the new year. Watch the recording here.
The Other Chair Podcast
Understanding-Based Fundamentals
Why Bringing People in Conflict Together Works
Developing and Framing Interests
Looping
The 6 Underlying Concepts
Going Down the Why Trail
Inner Work
Inside Out: Self Reflection For Conflict Professionals
Inside Out: The Relationship between Inner and Outer
Being Yourself in the Room
Nine Practices to Change Your Awareness and Presence
Internal Experience: Understanding Ourselves to Authentically Connect Clients to Each Other
In the Mediation Room
Preparing Parties for Mediation
Structuring the Process
Brainstorming and Evaluating Options
Judgments and Curiosity
Working in the Same Room and Dealing with a Request for Caucus
Mediator Advice: Is It Ever Appropriate?
Conflict Resolution Professionals: What to Do When You Are Stuck
Risky Moves: What to Do When You Don’t Know What to Do
Dealing with External Forces
Parties Understanding Each Other
I Knew What Would Happen
How Can Contracting Take a Whole Session?
Interest-Based Negotiation: Exploring Interests to Identify Opportunities for Compromise
Why We Don’t Tell People What to Do
Shifting Focus: All About Interests
People and Personality
4 Things To Do When Emotions Flare
Emotions
Culture and Conflict Engagement
Gender and Conflict
Conflict Styles and Patterns
Real Talk
Being an Anti-racist Conflict Professional
Conflict through Race and Culture Lenses
Trauma and Conflict
The Bully
Intimate Partner Violence and Consensual Dispute Resolution
Disability Inclusion and Accessibility in Conflict Resolution
Interfering Influencers—What to Do About Them?
Climate of Conflict: Common Ground to Constructive Conversation in an Increasingly Divided World
Starting at Sorry: Apology to Accountability on the Path of Forgiveness
Lies and the Lying Liars Who Tell Them
Neutrality and Objectivity
Power: Understanding or Coercion?
Power Imbalance: The Power of Personality and Patterns
Power Imbalance: The Power of Possessing
Power Imbalance: The Power of Position
Power Imbalance: Putting it all Together
Positive Neutrality
The End Game – How to Move to An Agreement
Endgame: Questions & Issues
The Storm Out: What to Do When It Happens
Working with Ground Rules
6 Underlying Concepts: Refining the Process
Legal Consideration
3 Mistakes Lawyers Make that Keep Them (and Their Clients) Stuck in Conflict
Why Bring in the Law and How to Do It
When Lawyers Are In The Room
When Lawyers Are in the Room 2
Untying the Knot: Making Sense of Divorce Mediation
In the Workplace
Taking the Plunge: How to Bring the Understanding Based Model Into Your Work
Finding Value in Conflict: Navigating Workplace Mediation
Conflict Resolution Through Workplace Mediation
Organizational Response: Avoid Exacerbating Conflict
Conflict Coaching: Practices and Principles
Practical Tools
The Business Side of Mediation
Top Tips for Starting an ADR Practice
Moving Mediation Online
Virtual Mediation Revisited
Spirit of Collaboration: Starting and Managing a Peer Group
Getting Started: Building an ADR Practice