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Live Webinar Recording – June, 2025
Join us for this 1-hour webinar where you’ll learn proven techniques to navigate tense situations with confidence and skill. Whether you’re a manager dealing with upset employees, a team member caught in workplace conflict, a conflict professional facing agitated parties or someone looking to improve your communication in challenging situations, this session will equip you with practical tools you can use immediately.
What You’ll Learn:
- Why traditional approaches often backfire
- How to recognize your own internal reactions and work with them
- Tools for effective de-escalation
- How to adapt your approach based on your role—whether you’re directly involved, observing, or mediating
We will present real-world applications using case studies and demos from the workplace.
The Other Chair Podcast

Looking for program recordings with Zen teacher Norman Fischer? Click the button below to visit the recording library.