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April 2020
Compassion and Conflict (Online Training)
9:00 AM - 12:00 PM Pacific • 12:00 PM - 3:00 PM Eastern • 5:00 PM - 8:00 PM Central Europe We are living in an age of outrage and division. Many of us feel called upon to stand up for our beliefs–and to find ways to reduce the animosity that we see online and all around us. Now, we are also grappling with new realities in the wake of the current global pandemic. This is difficult work, and it…
Find out more »Moving Mediation Online — Tech Tools and Digital Dynamics (Online Training)
The Basics on Technology and Adapting Our Process Out of necessity, many of us have moved our conflict engagement work online at lightning speed without the thoughtful preparation at a measured pace we might have preferred. From digital group interactions to virtual platforms to matters of confidentiality, moving mediation online presents an innovative challenge for the conflict resolution community. We need to learn how to use Zoom and to adapt our in-person process to online sessions. With social distancing changing…
Find out more »Chicken Little versus Pollyanna — Dealing with Fear (Online Training)
As conflict resolution professionals adapt in the wake of the global pandemic, how do we help clients find an emotional landing place to deal with a crisis?
Find out more »Difficult Conversations in a Difficult World (Online Training)
9:00 AM - 12:00 PM Pacific • 12:00 PM - 3:00 PM Eastern • 5:00 PM - 8:00 PM Central Europe How do we respond when we know we need to have a difficult conversation? Many of us have the tendency for our emotions to spike in anxious anticipation of a difficult conversation—we might just dive in and say things out of reactivity that we might later regret. Or maybe we withdraw and decide against having the conversation. It is…
Find out more »Coercion and Understanding (Online Training)
9:00 AM - 12:00 PM Pacific • 12:00 PM - 3:00 PM Eastern • 5:00 PM - 8:00 PM Central Europe One of the major tensions we are experiencing right now with the Corona virus is how much pressure people need to feel to cooperate in limiting the spread of the disease. This pressure can range from those who feel that maximum pressure through governmental order and enforcement is the best way to go—to the other end of the continuum,…
Find out more »Real Talk (Webinar)
In our Real Talk program, we come together in conversation to create safe, effective spaces to have a dialogue about race and build relationships in the process. During this webinar, members of our Real Talk team will provide context on how and why we initiated these reflective, challenging conversations. We’ll also explore our challenges and struggles, as well as what has worked well. Outcomes: You will understand why it’s difficult to talk about race. You will better understand how Real…
Find out more »May 2020
[POSTPONED] Working Creatively with Conflict: 40 Hour Basic Mediation and Conflict Resolution Training (East Coast)
Based on the CDC’s recommendations for dealing with the COVID-19 pandemic, are postponing our May 4 - May 7 2020 mediation training at the New York Open Center in NYC. The health and safety of our program participants, staff, and colleagues is a top priority for us at the Center for Understanding in Conflict. We will publish the new training dates here as soon as they are confirmed. If you have already registered for the training, your deposit and/or payment…
Find out more »Endgame Questions & Issues (Webinar)
Creating and Claiming Value, BATNA and WATNA, Red Herrings, Second Thoughts, and Waffling The endgame is often overshadowing any negotiation process from the outset. As parties in conflict approach the finish line, tentative agreements can fall apart, and emotions can flare. In this webinar, we will identify critical tools often overlooked in mediation training that can help parties achieve a satisfying endgame. These tools include creating value and revisiting what is important to the parties. We will also explore the…
Find out more »June 2020
Real Talk: Intentional Conversations Between the Races
Join us in reflective activities, really hard conversations about race, and the shared drive to get to the other side of being uncomfortable with what we don't know.
Find out more »CUC Connect Premium and VIP members only Open Forum (Webinar)
This CUC Connect Premium and VIP Member Only webinar session is the opportunity for CUC Connect Premium and VIP members to ask questions, share quandaries and get personal support from CUC instructors. Free for CUC Connect Premium and VIP Members. What: Member Only Open Forum Date: Wednesday June 17, 2020 When: 12 noon Pacific, 1 pm Mountain, 2 pm Central, 3 pm Eastern, 9 pm Central Europe (or adjust for your time zone) This event is for CUC Connect Premium…
Find out more »July 2020
Dealing with External Forces (Webinar)
Greek Chorus, Tribe, Adversarial Consulting Attorneys, and More In the Understanding-based model, the parties in conflict ultimately know which solution will work best, with the mediator playing a supportive role. Too often, however, external forces, such as family members full of opinions of what should be done, adversarial consulting attorneys who are lacking the necessary holistic context of the conflict, and other external forces can create upheaval along the pathway to resolution. In this webinar, we examine how mediators can…
Find out more »August 2020
Emotions (Webinar)
Emotions Versus Rationality, When Emotions Boil Over, Or No Apparent Emotions Many conflict professionals are compelled to present rationale arguments and strive to avoid too much emotion from permeating into the conflict resolution process. Yet, emotions are a necessary part of decision making, and often are the key to helping clients reach resolution by allowing them to express and better understand their emotions—or lack thereof. Additionally, conflict professionals are human beings with their own emotions and experiences that can help…
Find out more »September 2020
Self Reflection for Conflict Professionals – Bi-Annual Program
The Center for Understanding in Conflict will be offering an intensive program in Talloires, France in Self-Reflection and its relevance to working as a professional helping people in conflict. All conflict professionals are welcome to attend, including mediators, lawyers, therapists and anyone who works with people in conflict. Our working language will be English and fluency is a requisite for getting the most out of the program. Dates From 2 PM, September 1, 2020 until 4 PM, September 4, 2020 Theme Conflict…
Find out more »CUC Connect Premium and VIP members only Open Forum (Webinar)
This CUC Connect Premium and VIP Member Only webinar session is the opportunity for CUC Connect Premium and VIP members to ask questions, share quandaries and get personal support from CUC instructors. Free for CUC Connect Premium and VIP Members. What: Member Only Open Forum Date: Friday September 18, 2020 When: 12 noon Pacific, 1 pm Mountain, 2 pm Central, 3 pm Eastern, 9 pm Central Europe (or adjust for your time zone) This event is for CUC Connect Premium…
Find out more »October 2020
The “Bully” (Webinar)
One of the disconcerting challenges in mediation is forceful participants and bullying behavior, which often lead to a failure in the mediation process. Sometimes individuals with active or competitive personalities are labeled as bullies, resulting in conflict resolution professionals overlooking the pivotal positive strengths and capacities these “bullies” can bring to the resolution process. In this webinar, we’ll examine attributes that are often classified as bullying, delve into how parties perceive bullying, and how we can turn bullies into benefactors.…
Find out more »November 2020
Working Creatively with Conflict: 40 Hour Basic Mediation and Conflict Resolution Training (West Coast)
Are you responsible for helping people work through conflict? Do you manage important conversations between clients, employees, team members, volunteers or other people? Do you want to improve your ability to facilitate conversations of consequence? Do you want to learn to mediate or enhance your conflict resolution skills? In this gold standard mediation training, learn how to support parties working through conflict or engaging in other important conversations in a different way. Our Understanding-Based model focuses on guiding parties to…
Find out more »Parties Understanding Each Other (Webinar)
For mediators, it is a dream to get parties in conflict to appreciate each other in ways they have not done so before. When this process, particularly popular among new mediators, ultimately fails, too often the parties in conflict are siloed and are obliged to resolve their conflict apart. At the heart of our Understanding-based model is the concept that the best path to resolution includes the parties solving their problem, together. In this webinar, we provide a more structured,…
Find out more »December 2020
CUC Connect Premium and VIP members only Open Forum (Webinar)
This CUC Connect Premium and VIP Member Only webinar session is the opportunity for CUC Connect Premium and VIP members to ask questions, share quandaries and get personal support from CUC instructors. Free for CUC Connect Premium and VIP Members. What: Member Only Open Forum Date: Thursday December 17, 2020 When: 12 noon Pacific, 1 pm Mountain, 2 pm Central, 3 pm Eastern, 8 pm Central Europe (or adjust for your time zone) This event is for CUC Connect Premium…
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