Training Professionals Across Disciplines in Conflict Resolution and Mediation

40 Years of Experience Leading Basic and Advanced Programs

Bring the Human Connection to the Table through Understanding

At the heart of our conflict resolution training is the belief that those in conflict hold the keys to unlocking resolution by transforming emotions and opinions into sources of empathy, connection, and understanding.

Our approach is that parties can work together to find the best solution by understanding their views, the other’s views, and their practical reality. Woven into our training is transforming our emotions and opinions into sources of empathy, connection, and understanding to bring together parties in conflict. In the United States and abroad, we have trained more than 10,000 mediators, nonprofit and corporate leaders, lawyers, law teachers, judges, human resources personnel, mental health providers, and other professionals in this method.

The Other Chair Podcast

Community Video for February

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Every month we share a newsletter that contains upcoming programs, articles, book reviews, podcast interviews and more about understanding-based conflict resolution and mediation.


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