About our Model
In the Understanding-Based approach, the conflict professional seeks to work directly with the parties to support them on their path to conflict resolution. While fostering an environment of mutual respect, we strive to help both parties make informed decisions in unison.
Our model is based not on the belief that the parties lack the desire or the ability to go through conflict together but that perception frequently poses the most significant obstacle. We believe that when properly motivated and given the needed support, the capacity of those in conflict to work together through their situation of conflict can flourish.
We developed the Understanding-Based Model to support people working through their conflict together. While developing this approach, we felt we weren’t inventing something new but rather uncovering what was innately there.
Six Underlying Concepts
At the heart of the Understanding-Based Model is our commitment to the following concepts:
The Loop of Understanding
Listening to understand, looping, is a four-step process that mediators and parties can use to bring understanding to challenging conversations.
Who Takes Our Training Programs?
Upcoming Mediation Training
- December 15 at 12:00 pm - 1:00 pm PST
Working Creatively with Conflict: 40 Hour Basic Mediation and Conflict Resolution Training (West Coast)March 22, 2023 at 2:30 pm - March 26, 2023 at 12:15 pm PDT
Working Creatively with Conflict: 40 Hour Basic Mediation and Conflict Resolution Training (West Coast)November 15, 2023 at 2:30 pm - November 19, 2023 at 12:15 pm PST