Welcome to the Center for Understanding in Conflict
Previous Training Partners
In our gold standard mediation training programs, learn how to support parties working through conflict or engaging in other important conversations in a different way. Our Understanding-Based model focuses on guiding parties to make knowing and informed choices together in a respectful manner. Highlights of our basic training, Working Creatively with Conflict, include:
- Positive neutrality –supporting all parties without taking sides
- The Loop of Understanding – enhancing understanding and empathy
- Creative Options — innovating to meet differing needs and interests
- A Foundation for the Future — building the groundwork for the parties to make effective and lasting decisions together now and in the future
Who Will Benefit?
Our participants include mediators, lawyers, collaborative professionals, business consultants, executive coaches, managers and supervisors, human resources professionals, ombuds-people, non-profit staff, and other people whose work will be enhanced by increased skills in conflict resolution. Participants report it is one of the top mediation programs they have taken.
What is the Format?
These hands-on certificate training programs feature briefings on the core skills of the Understanding-Based Approach, followed by lively demonstrations and role-plays, all of which immerse participants in the learning. Realistic simulations, in which participants work through mediations from beginning to end, with coaching from our teachers, offer participants the chance to hone their skills and experience the emotional challenges faced by parties in dispute. Participants describe these different modes of learning and their interplay as enjoyable as they are engaging and rewarding. Programs are frequently offered in-person from coast to coast along with online only formats suitable for busy professionals and teams attending from overseas.
Professional Development with National Recognition
Our Understanding-Based Model, established in 1983, has been recognized by the American Bar Association (who publishes our foundational text Understanding Conflict) and the Program on Negotiation at Harvard School of Law. Center trainers have also used the model in training at Harvard’s Program of Instruction for Lawyers, the Harvard Negotiation Insight Initiative, and the World Intellectual Property Organization.
Our approach is that parties can work together to find the best solution by understanding their views, the other’s views, and their practical reality. Woven into our training is transforming our emotions and opinions into sources of empathy, connection, and understanding to bring together parties in conflict.
Every month we share a newsletter that contains upcoming programs, articles, book reviews, podcast interviews and more about understanding-based conflict resolution and mediation.
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Looking for a custom program? Our trainers can work with you to design an understanding-based conflict resolution training tailored to meet the unique needs of the community you serve. Contact us to learn how we can support your efforts to bring people together.
Traditional Mediation Training
Our flagship training for decades, Working Creatively with Conflict has been designed to help those working to mediate conflict between parties that helps avoid having the courts decide outcomes and seeks to honor people on both sides while working toward a mutually beneficial outcome for all involved.
Upcoming Training Programs
Working Creatively with Conflict: 40 Hour Basic Mediation and Conflict Resolution Training (West Coast)March 13 at 1:30 pm - March 17 at 1:30 pm PDT
- April 25 at 1:00 pm - April 27 at 12:00 pm EDT
- June 20 at 8:00 am - June 28 at 4:30 pm PDT
Working Creatively with Conflict: 40 Hour Basic Mediation and Conflict Resolution Training (West Coast)November 6 at 1:30 pm - November 10 at 1:30 pm PST
Advanced Conflict Resolution Training
Our basic mediation training is broadly applicable but deeply nuanced, so the Center developed advanced training programs to address the complexities of bringing together parties in conflict, from self-reflection and teaching to workplace and marital mediation.
Upcoming Training Programs
- January 20 at 9:00 am - June 8 at 12:00 pm PST
- February 23 at 9:00 am - October 18 at 1:00 pm PST
- May 29 at 1:00 pm - June 6 at 5:00 pm EDT
Ongoing Professional Development
For those operating outside of legal firms and corporate mediation programs, our Center has professional development workshops and webinars designed to help conflict resolution professionals establish a practice, find peer support, and develop a client base to start making an impact in the communities they serve.
Upcoming Training Programs
- July 12 at 9:00 am - August 23 at 11:30 am PDT
Looking for ongoing development and support? Consider Joining CUC Connect for live monthly webinars and access to a library of over 5o instructional videos covering topics including looping, contracting, legal considerations, personality and conflict dynamics, practice building, and more.