Training Professionals Across Disciplines in Conflict Resolution and Mediation

40 Years of Experience Leading Basic and Advanced Programs

Bring the Human Connection to the Table through Understanding

At the heart of our understanding-based conflict resolution training is the belief that those in conflict hold the keys to unlocking resolution by transforming emotions and opinions into sources of empathy, connection, and understanding.

This year, the Center celebrates 40 years of bringing together people in conflict through understanding-based conflict resolution education. We are committed to expanding accessibility, evaluating, and adapting programming to be more inclusive and equitable while preparing learners to meet the complex needs for resolving conflict across all sectors of our society, at home and abroad.

Our approach is that parties can work together to find the best solution by understanding their views, the other’s views, and their practical reality. Woven into our training is transforming our emotions and opinions into sources of empathy, connection, and understanding to bring together parties in conflict. Our vision is that people in conflict will engage in authentic conversations that build understanding between them, and our mission is to train professionals and community members in the skills and self-awareness needed to bring understanding to conflict-driven conversations.

In the United States and abroad, we have trained more than 10,000 nonprofit and corporate leaders, lawyers, law teachers, judges, human resources personnel, mental health providers, and other professionals in this method.

We offer diverse programming throughout the year, from our flagship 40-hour Working Creatively with Conflict: Basic Conflict Resolution and Mediation program to advanced specialized training events, a bi-annual teacher training cohort, monthly webinars, and more.

Our Inside Out: Self-Reflection for Conflict Professionals is for those who want to learn how to use self-reflection to help their clients by building an understanding of emotions, experiences, and biases that open them to empathy. Our Real Talk program, developed after years of difficult conversations about race, creates safe and practical spaces to dialogue about race and build relationships. Whether you’re looking for specialized topics to build on your mediation skills, want support from fellow practitioners, or seeking to start or expand your mediation practice, our advanced programs will help you grow your skills.

Our monthly webinar series provides practical insights and advice for conflict resolution professionals looking to continue developing their skills in bringing parties in conflict together. Our yearly membership program is for people who want ongoing support in the Understanding-Based Model and their conflict resolution work. Membership includes monthly webinars, discounts, and more.

Upcoming Training Opportunities


West Coast

East Coast


Stay Connected

Every month we share a newsletter that contains upcoming programs, articles, book reviews, podcast interviews and more about understanding-based conflict resolution and mediation.

By submitting this form, you are consenting to receive marketing emails from: The Center for Understanding in Conflict. You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact