BRINGING TOGETHER PEOPLE IN CONFLICT BY TRANSFORMING EMOTIONS AND OPINIONS INTO SOURCES OF EMPATHY, CONNECTION, AND UNDERSTANDING
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Every month we share a newsletter that contains upcoming programs, articles, book reviews, podcast interviews and more about understanding-based conflict resolution and mediation.
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Featured Articles
Start with No by Jim Camp
Jim Camp’s Start with No takes a hard-edged, tactical approach to negotiation—one that might work in high-stakes business deals but feels worlds apart from how understanding-based mediators and conflict professionals approach conflict. Camp’s philosophy is built...
The Challenges and Rewards of Building a Conflict Resolution and Mediation Practice
Starting a mediation or conflict resolution practice is a journey filled with both excitement and uncertainty. For those drawn to this work, the desire to help others navigate conflict with understanding and dignity is a powerful force. But the path from passion to...
A Practical Guide to Organizational Ombuds: How They Help People and Organizations by Charles L Howard
Charles L. Howard’s A Practical Guide to Organizational Ombuds: How They Help People and Organizations offers a thoughtful and practical exploration of the ombuds role, making a compelling case for why organizations need independent, confidential, and informal...
