Explore why understanding-based mediators refrain from telling people what to do and uncover the transformative potential of giving the power to the parties, using non-directive techniques rather than imposing solutions. Even when we might really want to step into the driver’s seat, supporting individuals to take ownership of the decisions made all the way through the mediation process will foster more lasting resolutions.

Join Catherine Conner and Ivan Alter and gain a deeper understanding of why it’s worth taking a consistently non-coercive approach and how we can do it.

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