In this interactive webinar, you will learn techniques for communicating more effectively with parties in conflict by uncovering what is really important for them and what is motivating them. The foundation is the Loop of Understanding or, as we term it, “looping.”

Through demonstrating our understanding of what parties in conflict are saying, feeling and doing in our own words, to their satisfaction, the dialogue can be focused and deepened. Understanding can be developed in a meaningful way and new opportunities created.

By participating in this webinar you will learn how to:

  • Use looping to manage and de‐escalate high conflict.
  • Identify the parties’ conflict dynamic and their possible wish to move beyond it
  • Effectively and authentically loop emotions and implicit thoughts or feelings
  • Review and deepen your understanding of looping

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