Conflict Resolution Through Workplace Mediation

Explore the transformative impact of integrating conflict resolution and mediation practices within your organization while fostering a culture of open communication, looping, and collaborative problem-solving to enhance employee morale, increase productivity, and...

Why We Don’t Tell People What to Do

Explore why understanding-based mediators refrain from telling people what to do and uncover the transformative potential of giving the power to the parties, using non-directive techniques rather than imposing solutions. Even when we might really want to step into the...

Power Imbalance: Putting it all Together

Power imbalances can skew the entire conflict resolution process in innumerable ways. During the Power Imbalance webinar series, we’ve looked closely at three different kinds of power imbalances: interpersonal styles, access to resources, and relationship to social...

Power Imbalance: The Power of Position

In every situation, we exist in relationship to others. The groups we all belong to – and our membership and place within them – impact interactions, expectations of each other, options, and outcomes. In a conflict resolution process, we know that awareness of social...

Power Imbalance: The Power of Possessing

Resources come in many forms, not just material possessions. In a conflict, the party with more knowledge, time, money, social capital, or something else can wield outsized control and power in the process and outcome. Join Katherine Miller and Gary Friedman to learn...

Power Imbalance: The Power of Personality and Patterns

Every individual who walks into a conflict resolution process brings their style, quirks and ways of relating to others. In pairs or groups, unique patterns of interaction develop. How can we support a process that acknowledges the power dynamics created by these...

Spirit of Collaboration: Starting and Managing a Peer Group

In this interactive webinar, Gary Friedman and Kim Gordon will discuss the value and benefits of starting a peer group for mediators and ADR practitioners. Drawing from decades of experience in conflict resolution and mediation, centered on the understanding-based...