by James Dykeman | Sep 26, 2023
Delve into the critical importance of organizations adopting a measured and informed approach to conflict resolution, shed light on the detrimental consequences of mishandling conflicts, and highlight the value of proactive and strategic interventions. Join Katherine...
by James Dykeman | Aug 24, 2023
Explore the transformative impact of integrating conflict resolution and mediation practices within your organization while fostering a culture of open communication, looping, and collaborative problem-solving to enhance employee morale, increase productivity, and...
by James Dykeman | Jul 12, 2023
Explore why understanding-based mediators refrain from telling people what to do and uncover the transformative potential of giving the power to the parties, using non-directive techniques rather than imposing solutions. Even when we might really want to step into the...
by James Dykeman | Jun 13, 2023
Power imbalances can skew the entire conflict resolution process in innumerable ways. During the Power Imbalance webinar series, we’ve looked closely at three different kinds of power imbalances: interpersonal styles, access to resources, and relationship to social...
by James Dykeman | May 9, 2023
In every situation, we exist in relationship to others. The groups we all belong to – and our membership and place within them – impact interactions, expectations of each other, options, and outcomes. In a conflict resolution process, we know that awareness of social...
by James Dykeman | Apr 18, 2023
Resources come in many forms, not just material possessions. In a conflict, the party with more knowledge, time, money, social capital, or something else can wield outsized control and power in the process and outcome. Join Katherine Miller and Gary Friedman to learn...
by James Dykeman | Mar 8, 2023
Every individual who walks into a conflict resolution process brings their style, quirks and ways of relating to others. In pairs or groups, unique patterns of interaction develop. How can we support a process that acknowledges the power dynamics created by these...
by James Dykeman | Feb 22, 2023
In this interactive webinar, Gary Friedman and Kim Gordon will discuss the value and benefits of starting a peer group for mediators and ADR practitioners. Drawing from decades of experience in conflict resolution and mediation, centered on the understanding-based...
by James Dykeman | Jan 24, 2023
Forgiveness can be a powerful force for restoring harmony and wholeness. A harmed person can find their freedom in practicing forgiveness. It can also empower them to move toward an amicable solution and allow the rebuilding of a fractured relationship. An apology is...
by James Dykeman | Dec 19, 2022
Using our inner experience in the presence of conflict and unblocking ourselves from parties can open channels of communication that help parties understand their problem at a deeper level. Recognizing internal reactions that can get in the way of connecting to a...
