by James Dykeman | Apr 18, 2023
Resources come in many forms, not just material possessions. In a conflict, the party with more knowledge, time, money, social capital, or something else can wield outsized control and power in the process and outcome. Join Katherine Miller and Gary Friedman to learn...
by James Dykeman | Mar 8, 2023
Every individual who walks into a conflict resolution process brings their style, quirks and ways of relating to others. In pairs or groups, unique patterns of interaction develop. How can we support a process that acknowledges the power dynamics created by these...
by James Dykeman | Feb 22, 2023
In this interactive webinar, Gary Friedman and Kim Gordon will discuss the value and benefits of starting a peer group for mediators and ADR practitioners. Drawing from decades of experience in conflict resolution and mediation, centered on the understanding-based...
by James Dykeman | Jan 24, 2023
Forgiveness can be a powerful force for restoring harmony and wholeness. A harmed person can find their freedom in practicing forgiveness. It can also empower them to move toward an amicable solution and allow the rebuilding of a fractured relationship. An apology is...
by James Dykeman | Dec 19, 2022
Using our inner experience in the presence of conflict and unblocking ourselves from parties can open channels of communication that help parties understand their problem at a deeper level. Recognizing internal reactions that can get in the way of connecting to a...
by James Dykeman | Nov 17, 2022
It is natural to surround ourselves with like-minded people while avoiding the discomfort and tension that comes when we engage with those with beliefs and opinions contrary to ours. These days pumping gas or going to the grocery store can put us on the defensive, not...
by James Dykeman | Nov 14, 2022
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by James Dykeman | Oct 21, 2022
Interest-based negotiation is at the heart of leveraging the Understanding-Based Model to help those in conflict reach a mutually beneficial outcome. However, guiding people to look beyond their positions and see what matters to them can be challenging for even the...
by James Dykeman | Sep 23, 2022
Join us for a stimulating and informative roundtable discussion featuring industry leader insights from three of the world’s most advanced technology firms: Intel, Roche, and SAP. Panelists will discuss how the Understanding-Based Approach to Conflict has helped...
by James Dykeman | Aug 17, 2022
Contracting is a crucial part of the mediation process and often overlooked or poorly addressed. Inexperienced mediators worry that the parties (and their attorneys) will be so keen to rush into the content of their dispute that they will have no patience for crafting...
