Member Directory – TEST

Member Directory – TEST Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto […]To access this content, you must purchase CUC...

Finding Value in Conflict: Navigating Workplace Mediation

Join us for a stimulating and informative roundtable discussion featuring industry leader insights from three of the world’s most advanced technology firms: Intel, Roche, and SAP. Panelists will discuss how the Understanding-Based Approach to Conflict has helped...

How Can Contracting Take a Whole Session?

Contracting is a crucial part of the mediation process and often overlooked or poorly addressed. Inexperienced mediators worry that the parties (and their attorneys) will be so keen to rush into the content of their dispute that they will have no patience for crafting...

Interfering Influencers—What to Do About Them?

One of the most challenging things that can come up in a conflict resolution process is when there are people outside the room negatively influencing the parties but not participating directly in the process.  Sometimes, those influencers are the parties’ professional...

Lies and the Lying Liars Who Tell Them

Everybody lies (and gets lied to), every day. As mediators, journalists, lawyers and negotiators, we encounter more lies than most. In conflict, there are countless incentives to exaggerate, embellish, omit and deceive. So what do we do? How do we know if someone is...

Power: Understanding or Coercion?

Central to our approach to conflict is to maximize the potential of the power of understanding in the three dimensions of self, other and external realities. Understanding is a quite different and challenging alternative to the power of coercion. These dimensions have...

Virtual Mediation Revisited

What have we learned over the last two years of doing mediation online? With so much of our work involving non-verbal cues and how it feels to be “in the room” with our clients, the pandemic fundamentally changed how we work with conflict. In this webinar, we’ll...