How to Tell People You’re a Mediator

You must be a member to view this video.  You can Become A Member now.Already a member? Login Here. Struggling to explain what you do as a mediator in a way that sparks interest and understanding? Join Melanie Rowen and Caitlin Meredith for How to Tell...

Looping the Dynamic

You must be a member to view this video.  You can Become A Member now.Already a member? Login Here. As conflict professionals, we become great at observing and responding to the words used by parties in conflict. But there is a whole different level of...

Messy Conflict: Transforming Toxic Disputes

You must be a member to view this video.  You can Become A Member now.Already a member? Login Here. Conflict professionals and mediators can encounter cases where traditional approaches fall short – when parties deliberately mislead, launch personal attacks,...

Harnessing Inner Awareness for Meaningful Conversations

You must be a member to view this video.  You can Become A Member now.Already a member? Login Here. Conflict can feel overwhelming and uncomfortable, often leaving us stuck, reactive, and uncertain about how to move forward. Yet beneath the surface of these...

Effective Mediation in Small Claims Court

You must be a member to view this video.  You can Become A Member now.Already a member? Login Here. Join Antoinette Delruelle and Michelle Minovi to learn about the nuances of small claims court mediation using the understanding-based approach. This session...

The Driving Force: Unpacking Motivations

You must be a member to view this video.  You can Become A Member now.Already a member? Login Here. A fundamental premise of effective understanding-based mediation is the necessity of motivation. Since mediation is a voluntary process, its success hinges on...

The Power of Looping in Conflict Resolution

You must be a member to view this video.  You can Become A Member now.Already a member? Login Here. In understanding-based conflict resolution and mediation, “looping” is a crucial communication technique. By actively demonstrating comprehension,...

Conflict Coaching: Unlocking Solutions Through ADR

You must be a member to view this video.  You can Become A Member now.Already a member? Login Here. Conflicts are a common occurrence in any workplace or personal environment. Addressing them is crucial for maintaining positive relationships and nurturing a...

Getting Started: Building an ADR Practice

You must be a member to view this video.  You can Become A Member now.Already a member? Login Here. Embarking on a career transition bringing together parties in conflict can be a formidable journey, often fraught with uncertainties and questions. Whether...