Conflict Coaching: Practices and Principles

You must be a member to view this video.  You can Become A Member now.Already a member? Login Here. Conflict coaching helps individuals, groups, and organizations manage and resolve conflicts effectively by empowering participants to address and navigate...

Six Underlying Concepts: Refining the Process

You must be a member to view this video.  You can Become A Member now.Already a member? Login Here. As you work with all parties in the room, these foundational concepts underlie a different approach to conflict and our conflict resolution model. The six...

2023 Town Hall: Exploring Possibilities

As we approach the end of the year, we invite you to a town hall webinar experience to collectively explore personal and professional interests, address common concerns, and ignite a passion for applying understanding-based practices. Join Catherine Conner and Gary...

Shifting Focus: All About Interests

Help people to move beyond their fixed positions by coaching them to explore and describe what really matters — their underlying interests — in order to unlock creative and mutually beneficial solutions. Join Katherine Miller and Melanie Rowen to gain practical...

Creative Uses of the Understanding-Based Model

Learn about the many possibilities for conflict resolution and mediation practitioners to integrate the understanding-based approach into existing practices, kick-start new careers, and assist diverse sectors of society while fostering empathy, advocating looping, and...

Creative Uses of the Understanding-Based Model

Learn about the many possibilities for conflict resolution and mediation practitioners to integrate the understanding-based approach into existing practices, kick-start new careers, and assist diverse sectors of society while fostering empathy, advocating looping, and...

Organizational Response: Avoid Exacerbating Conflict

Delve into the critical importance of organizations adopting a measured and informed approach to conflict resolution, shed light on the detrimental consequences of mishandling conflicts, and highlight the value of proactive and strategic interventions. Join Katherine...

Conflict Resolution Through Workplace Mediation

Explore the transformative impact of integrating conflict resolution and mediation practices within your organization while fostering a culture of open communication, looping, and collaborative problem-solving to enhance employee morale, increase productivity, and...

Why We Don’t Tell People What to Do

Explore why understanding-based mediators refrain from telling people what to do and uncover the transformative potential of giving the power to the parties, using non-directive techniques rather than imposing solutions. Even when we might really want to step into the...

Power Imbalance: Putting it all Together

Power imbalances can skew the entire conflict resolution process in innumerable ways. During the Power Imbalance webinar series, we’ve looked closely at three different kinds of power imbalances: interpersonal styles, access to resources, and relationship to social...