• Self-Reflection for Conflict Professionals Intensive (SCPI) 2024

    ONLINE

    CUC invites you to join our first online introductory cohort of SCPI, where conflict resolution professionals commit to exploring together practices of self-reflection that are constructive for ourselves and productive for our clients. Together we will: Learn about compassionately connecting with and understanding, in the context of our various histories, positions, and intersections,  our deeper […]

  • Getting Started: Building an ADR Practice

    Online

    Embarking on a career transition bringing together parties in conflict can be a formidable journey, often fraught with uncertainties and questions. Whether you're contemplating a switch due to dissatisfaction, seeking new challenges, or aiming for personal growth, this webinar provides invaluable insights and guidance. Join Catherine Conner and Melanie Rowen on Monday, May 13th, for […]

    $47.00
  • 16-Hour Advanced Matrimonial Mediation Training Online (East Coast)

    ONLINE

    To register, scroll to the bottom of this page. May 29 & 30 10:00 AM – 2:00 PM PST | 1:00 PM – 5:00 PM EST June 5, 2024 8:00 AM – 12:00 PM PST | 11:00 AM – 3:00 PM EST June 6, 2024 10:00 AM – 2:00 PM PST | 1:00 PM – […]

    $900.00
  • Conflict Coaching: Unlocking Solutions Through ADR

    ONLINE

    Conflicts are a common occurrence in any workplace or personal environment. Addressing them is crucial for maintaining positive relationships and nurturing a healthy organizational culture. The Conflict Coaching method equips individuals with practical tools and techniques. These are necessary to identify, manage, and resolve conflicts in a way that fosters understanding and collaboration, making you […]

    $47.00
  • Your Next Steps: Launching Your Understanding-Based ADR Work

    ONLINE

    Have you have taken a conflict resolution training and want to add consensual dispute resolution to your existing work or start a new practice, what next? This three-part series will help you explore your motivations, professional goals, opportunities and challenges. This will be an interactive process with exercises and briefings on practical aspects of starting […]

    $400.00
  • The Power of Looping in Conflict Resolution

    In understanding-based conflict resolution and mediation, "looping" is a crucial communication technique. By actively demonstrating comprehension, participants bring clarity and understanding into the conversation. Often, people need to feel understood before they can understand someone else. This reciprocal understanding helps in moving conversations forward constructively. The practice of looping, where parties reiterate and confirm their […]

    $47.00
  • The Driving Force: Unpacking Motivations

    ONLINE

    A fundamental premise of effective understanding-based mediation is the necessity of motivation. Since mediation is a voluntary process, its success hinges on the willingness and drive of both parties to participate. In most mediation situations, the parties involved typically have a variety of motivations for wanting to mediate. These motivations can range from wanting to […]

    $47.00
  • Self-Reflection Seminar with Gary Friedman and Norman Fischer (FRANCE)

    Talloires, France Talloires, France

    CUC trainers Gary Friedman* and Norman Fischer will be partnering with Interstices Mediation and the Everyday Zen Foundation to offer an intensive program in Talloires, France in Self-Reflection and its relevance to working as a professional helping people in conflict. Host Organization: Interstices Médiation Dates: Tuesday 3 September at 2pm – Friday 6 September at […]

  • Join Us for the Free Virtual CUC Meet and Greet!

    ONLINE

    Are you interested in conflict resolution, mediation, or understanding different perspectives? We invite you to join the Center for Understanding in Conflict (CUC) Meet and Greet, a unique opportunity to engage with a community of like-minded individuals. This event, held twice a year, is a free, 90-minute forum open to everyone, providing a welcoming space […]

  • Inside Out: How to Handle Difficult Conversations in Mediation and Beyond (ITALY)

    Workshop for mediators and lawyers with Gary Friedman and Mario Dotti September 13 - 14 2024, in Scurzolengo (AT)   Mediators and lawyers find themselves handling difficult conversations on a daily basis. With the parties, with colleagues, with the judge, with clients. Mediation itself is made up of conflictual conversations, and therefore often difficult. But everyday life is also full of difficult […]

  • Effective Mediation in Small Claims Court

    ONLINE

    Join Antoinette Delruelle and Michelle Minovi on September 19, 2024 to learn about the nuances of small claims court mediation using the understanding-based approach. This session will cover essential best practices and address common challenges, including managing tight time constraints, fostering meaningful interactions between mediators and clients, and handling pressures from the court to reach […]

    $47.00
  • Constructive Conversations: Understanding-Based Workplace Applications

    ONLINE

    Unresolved conflicts in the workplace can lead to disengaged employees, reduced productivity, and other negative impacts stemming from interpersonal tensions. In this webinar, join Catherine Conner and Pat Lau on October 7, 2024 to explore a model for fostering constructive conversations, guiding participants to prepare for and engage in meaningful dialogues about the content of […]

    $47.00
  • Working Creatively with Conflict: 40 Hour Basic Mediation and Conflict Resolution Training (West Coast)

    Green Gulch Farm 1601 Shoreline Highway, Muir Beach, CA, United States

    November 6 - 10, 2024 To register, scroll to the bottom of this page.   Are you responsible for helping people work through conflict? Do you manage important conversations between clients, employees, team members, volunteers or other people? Do you want to improve your ability to facilitate conversations of consequence? Do you want to learn […]

    $150.00 – $2,310.00
  • FREE – Planning for Impact

    ONLINE

    As we approach the end of the year, we invite you to collectively explore personal and professional interests, address common concerns, and ignite a passion for applying understanding-based practices. Join Catherine Conner and Gary Friedman on Wednesday, November 20, 2024 and be part of an interactive discussion to explore making an impact in the new […]

  • FREE – 4 Steps for Anti-racist, Anti-oppressive Conflict Resolution

    ONLINE

    Join Hansa Patel and Melanie Rowen on December 19, 2024, at 12:00 PM Pacific for an insightful one-hour webinar with Rev. Liên Shutt, LCSW, a Zen Buddhist priest, social worker, and social justice advocate, as we explore strategies to address unconscious racism in conflict resolution. This session introduces the PACE method—Prevent, Abandon, Cultivate, Extend—a four-step […]

    Free
  • Harnessing Inner Awareness for Meaningful Conversations

    ONLINE

    Conflict can feel overwhelming and uncomfortable, often leaving us stuck, reactive, and uncertain about how to move forward. Yet beneath the surface of these challenging moments lies valuable energy and information that, when understood and utilized, can transform conflict into an opportunity for growth and connection. In this 1-hour webinar, we’ll take a closer look […]

    $47.00
  • Join Us for the Free Virtual CUC Meet and Greet!

    ONLINE

    Are you interested in conflict resolution, mediation, or understanding different perspectives? We invite you to join the Center for Understanding in Conflict (CUC) Meet and Greet, a unique opportunity to engage with a community of like-minded individuals. This event, held twice a year, is a free, 90-minute forum open to everyone, providing a welcoming space […]

  • Self-Reflection for Conflict Professionals Intensive (SCPI) 2025

    ONLINE

    CUC invites you to join our next online cohort of SCPI, where conflict resolution professionals commit to exploring together practices of self-reflection that are constructive for ourselves and productive for our clients. Together we will: Learn about compassionately connecting with and understanding, in the context of our various histories, positions, and intersections,  our deeper impulses […]

  • Series – Navigating Difficult Conversations

    ONLINE

    Conflict is an inherent part of human relationships, yet most of us have not learned how to approach these conversations with skill and intention. This three-part course is designed to help you navigate your own conflict-laden conversations with greater confidence and effectiveness. You’ll learn the essential steps to prepare for, initiate, and participate in difficult […]

    $250.00
  • Messy Conflict: Transforming Toxic Disputes

    ONLINE

    Conflict professionals and mediators can encounter cases where traditional approaches fall short – when parties deliberately mislead, launch personal attacks, or harbor intense hatred that seems insurmountable. This practical webinar equips conflict resolution professionals with advanced techniques for transforming these volatile situations into opportunities for breakthrough. Learn how to use positive neutrality to empathetically and […]

    $47.00
  • CUC Support and Development Group

    ONLINE

    Joining a Support and Development Group is an invaluable opportunity to take your conflict resolution practice to the next level. Imagine having a dedicated space to bring your most pressing challenges, gain fresh perspectives, and explore innovative solutions with a community of like-minded professionals. The insights you gain, combined with the relationships you build, will […]

    $150.00 – $500.00
  • Working Creatively with Conflict: 40 Hour Basic Mediation and Conflict Resolution Training (West Coast)

    Green Gulch Farm 1601 Shoreline Highway, Muir Beach, CA, United States

    March 05 - 09, 2025 To register, scroll to the bottom of this page.   Are you responsible for helping people work through conflict? Do you manage important conversations between clients, employees, team members, volunteers or other people? Do you want to improve your ability to facilitate conversations of consequence? Do you want to learn […]

    $150.00 – $2,310.00
  • Looping the Dynamic

    ONLINE

    As conflict professionals, we become great at observing and responding to the words used by parties in conflict.  But there is a whole different level of interaction happening at the same time - that of the parties’ dynamic, i.e., what’s happening at a meta level including what’s their nonverbal communication.  For instance, we can learn […]

    $47.00
  • La mediazione Understanding Based (ITALY)

    *This event is not managed or administered by the Center for Understanding in Conflict. All matters related to cost, location, content, and quality is the responsibility of the DK-Team and Gary Friedman

  • Series – Navigating Difficult Conversations

    ONLINE

    Conflict is an inherent part of human relationships, yet most of us have not learned how to approach these conversations with skill and intention. This three-part course is designed to help you navigate your own conflict-laden conversations with greater confidence and effectiveness. You’ll learn the essential steps to prepare for, initiate, and participate in difficult […]

    $250.00
  • How to Tell People You’re a Mediator

    ONLINE

    Struggling to explain what you do as a mediator in a way that sparks interest and understanding? Join Melanie Rowen and Caitlin Meredith for How to Tell People You're a Mediator, where you'll learn how to use storytelling to educate potential clients - and your broader community - about the value of mediation. Together, we'll explore […]

    $47.00
  • Your Next Steps: Launching Your Understanding-Based ADR Work

    ONLINE

    Have you have taken a conflict resolution training and want to add consensual dispute resolution to your existing work or start a new practice, what next? This three-part series will help you explore your motivations, professional goals, opportunities and challenges. This will be an interactive process with exercises and briefings on practical aspects of starting […]

    $300.00
  • Assessing the Ability to Participate in Mediation

    Zoom webinar

    How do we know if a conflict is appropriate for mediation? And how can mediators support parties to determine if they are able to mediate especially those who may not seem ready or able to fully participate? Join Katherine Miller and Ivan Alter for an interactive discussion on how conflict professionals can assess—and enhance—parties’ capacity […]

    $47.00
  • Beyond the Heat: Practical De-escalation Skills for Work and Life

    ONLINE

    Join us for this interactive 1-hour webinar where you'll learn proven techniques to navigate tense situations with confidence and skill. Whether you're a manager dealing with upset employees, a team member caught in workplace conflict, a conflict professional facing agitated parties or someone looking to improve your communication in challenging situations, this session will equip […]

    $47.00
  • 24-Hour Basic Mediation Training (East Coast)

    Highlights Foundation Retreat Center 392 Boyds Mills Road, Milanville, PA

    To register, scroll to the bottom of this page. June 23 - 26, 2025 Milanville, PA _______________ Join the Center for Understanding in Conflict for a comprehensive 24-hour Basic Mediation Training covering basic theory and skills of understanding-based mediation in a dynamic and engaging learning environment. This certificate program teaches individuals the basic theories and […]

    $150.00 – $1,595.00
  • Working Creatively with Conflict: 40-Hour Conflict Resolution and Matrimonial Mediation Training (East Coast)

    Highlights Foundation Retreat Center 392 Boyds Mills Road, Milanville, PA

    To register, scroll to the bottom of this page. June 23 - 28, 2025 Milanville, PA _______________ Join the Center for Understanding in Conflict for a comprehensive 40-hour Basic Mediation Training covering basic theory and skills of understanding-based mediation in a dynamic and engaging learning environment at the beautiful and restorative Highlights Retreat Foundation Barn […]

    $150.00 – $2,830.00
  • 16-Hour Advanced Matrimonial Mediation Training (East Coast)

    Highlights Foundation Retreat Center 392 Boyds Mills Road, Milanville, PA

    To register, scroll to the bottom of this page. June 26 - 28, 2025 Milanville, PA _______________ Join the Center for Understanding in Conflict for a comprehensive 16-hour Advanced Matrimonial Mediation Training. Our trainers have designed this program to benefit those who wish to apply to become mediators on matrimonial mediation rosters in New York […]

    $1,195.00 – $1,445.00
  • When Progress Stops: Navigating Impasse in Conflict Resolution

    ONLINE

    Every conflict resolution professional has been there – the moment when progress grinds to a halt and parties seem hopelessly deadlocked. In this interactive 1-hour webinar, you'll discover why impasse occurs and learn practical strategies to transform these challenging moments into opportunities for breakthrough. What You'll Explore: The anatomy of impasse: recognizing the warning signs […]

    $47.00
  • Free Virtual CUC Meet and Greet

    ONLINE

    Are you interested in conflict resolution, mediation, or understanding different perspectives? We invite you to join the Center for Understanding in Conflict (CUC) Meet and Greet, a unique opportunity to engage with a community of like-minded individuals. This event, held twice a year, is a free, 90-minute forum open to everyone, providing a welcoming space […]

  • Working with Lawyers in the Room (2025)

    Zoom webinar

    Join Katherine Miller and Michelle Exline Minovi for an essential exploration of mediation when attorneys are present alongside their clients. This engaging webinar addresses the unique dynamics, challenges, and opportunities that arise in lawyer-accompanied mediations.  Drawing from the Center for Understanding in Conflict's model, attendees will learn how to foster genuine dialogue and understanding even […]

    $47.00
  • Introduction to Understanding Workplace Conflict (SHRM and HRCI Credit)

    ONLINE

    Conflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to resolving workplace conflict. Whether you’re an HR leader, manager, consultant, attorney, or team member, this workshop provides a meaningful starting point for navigating challenging dynamics […]

    $250.00 – $1,050.00
  • Working with Lawyers in the Room: Part 2 (2025)

    ONLINE

    Join Michelle Exline Minovi and Gary Friedman for Part 2 of Working with Lawyers in the Room.  In Part 1 we discussed how to establish agreements and expectations for lawyers’ participation that honor both legal advocacy and collaborative problem solving.  In Part 2, we will explore how to actively engage the lawyers, parties and mediator […]

    $47.00
  • From Conflict to Collaboration: Workplace Mediation Lessons That Apply Everywhere

    Join Pat Lau and guest Julia Myers to discover the nuanced skills that separate effective mediators from the rest, using workplace conflicts as a lens to explore universal mediation principles. This interactive webinar delves into challenging aspects of conflict resolution—including proven methods for restoring trust between parties, techniques for engaging unmotivated or resistant participants, and […]

  • Mediation Lab: From Training to Practice

    ONLINE

    Are you a trained mediator ready to move from theory to real-time practice? Mediation Lab is an immersive, skills-focused online training designed for mediators who have completed foundational coursework and are ready to go deeper. In this dynamic workshop, you’ll follow one continuous mediation case from intake to resolution. At every stage, our experienced instructors […]

    $550.00
  • Series – Navigating Difficult Conversations

    ONLINE

    Conflict is part of life – but navigating it well requires more than instinct. This two-part online course gives you practical skills and a supportive structure to face conflict with intention, clarity, and empathy. You’ll learn how to prepare for, invite, and engage in challenging conversations that build understanding, even when stakes are high. This […]

    $250.00
  • From Conflict to Collaboration: Workplace Mediation Lessons That Apply Everywhere

    ONLINE

    Discover the nuanced skills that separate effective mediators from the rest, using workplace conflicts as a lens to explore universal mediation principles. This interactive webinar delves into challenging aspects of conflict resolution—including proven methods for restoring trust between parties, techniques for engaging unmotivated or resistant participants, and best practices for creating written agreements that actually […]

    $24.99
  • 40-Hour Mediation and Conflict Resolution Skills Training (West Coast)

    Green Gulch Farm 1601 Shoreline Highway, Muir Beach, CA, United States

    November 5-9, 2025 | Green Gulch Farm, Muir Beach, CA To register, scroll to the bottom of this page. Are you the person others turn to when they are in conflict? Whether you mediate disputes professionally or want to improve how you support meaningful conversations – in families, workplaces, or communities – this immersive, in-person […]

    $150.00 – $1,810.00
  • Introduction to Understanding Workplace Conflict (SHRM and HRCI Credit)

    ONLINE

    Conflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to resolving workplace conflict. Whether you’re an HR leader, manager, consultant, attorney, or team member, this workshop provides a meaningful starting point for navigating challenging dynamics […]

    $250.00 – $1,050.00
  • Navigating the Gray Areas: Managing Conflicts of Interest in Conflict Resolution Practice

    ONLINE

    Conflict professionals often find themselves in complex situations where personal relationships, professional connections, or prior involvements create potential conflicts of interest. How do we recognize these ethical gray areas? When should we proceed with caution, seek consultation, or decline engagement altogether?  Join experienced practitioners Caitlin Meredith and Marie MacNichol for an engaging exploration of the […]

    $24.99
  • CUC Connect Online Mixer: Getting Started in 2026

    ONLINE

    CUC Connect Member-Only | December SessionPresentation + Small Group Discussion Join us for a dynamic and collaborative members-only gathering focused on launching your journey toward deeper mediation experience in the understanding-based approach. Catherine Conner, Gary Friedman, Joy Rosenthal, Ivan Alter, and Melanie Rowen will share practical strategies and personal insights on how to begin or […]

  • Winter ’26 – Free Virtual CUC Meet and Greet

    ONLINE

    Are you interested in conflict resolution, mediation, or understanding different perspectives? We invite you to join the Center for Understanding in Conflict (CUC) Meet and Greet, a unique opportunity to […]

  • 2026 SCPI Retreat: Conflict and Compassion (MEXICO)

    Mar de Jade Mar de Jade No. 1, Chacala, nayarit, Mexico

    In a world where the challenges around us – from climate change to political division to daily interpersonal tensions – can feel overwhelming, how do we stay connected, grounded, and […]

    $1,695.00
  • Support and Development Group – Spring 2026

    ONLINE

    Joining a Support and Development Group is an invaluable opportunity to take your conflict resolution practice to the next level. Be a part of a dedicated group to bring your […]

    $495.00
  • Fundamentals of Understanding Workplace Conflict (SHRM and HRCI Credit)

    ONLINE

    This comprehensive 14-hour workshop builds upon foundational conflict resolution concepts from our 4-hour introductory course to tackle the sophisticated challenges of workplace disputes. Participants will move beyond basic techniques to […]

    $985.00 – $1,050.00
  • Series – Navigating Difficult Conversations

    ONLINE

    Conflict is part of life – but navigating it well requires more than instinct. This two-part online course gives you practical skills and a supportive structure to face conflict with […]

    Get Tickets $250.00 10 tickets left
  • 24-Hour Basic Mediation Training (East Coast)

    Subotnik Center, Brooklyn Law School 250 Joralemon Street, 11th Floor, Brooklyn, United States

    24-Hour Basic Mediation Training (East Coast) Tuesday, June 2 through Thursday June 4, 2026. 9:00 a.m. to 6:00 p.m. Eastern (Scroll to bottom of this page to register) _______________ Join […]

    Get Tickets $500.00 – $2,063.00
  • 16-Hour Advanced Matrimonial Mediation Training

    ONLINE

    Advanced Matrimonial Mediation Training Master the Skills to Transform Divorce Outcomes June 17, 18, 25 and 26, 2026 (Online) 9:00 am to 1:00 pm Eastern (Scroll to bottom of page […]

    Get Tickets $950.00 – $2,063.00 24 tickets left