Join Antoinette Delruelle and Michelle Minovi on September 19, 2024 to learn about the nuances of small claims court mediation using the understanding-based approach. This session will cover essential best practices and address common challenges, including managing tight time constraints, fostering meaningful interactions between mediators and clients, and handling pressures from the court to reach a swift decision. Gain insights into maintaining the integrity of the mediation process while ensuring fair and effective outcomes in a high-pressure environment.