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  • Harnessing Inner Awareness for Meaningful Conversations

    ONLINE

    Conflict can feel overwhelming and uncomfortable, often leaving us stuck, reactive, and uncertain about how to move forward. Yet beneath the surface of these challenging moments lies valuable energy and […]

    $47.00

  • Join Us for the Free Virtual CUC Meet and Greet!

    ONLINE

    Are you interested in conflict resolution, mediation, or understanding different perspectives? We invite you to join the Center for Understanding in Conflict (CUC) Meet and Greet, a unique opportunity to engage with a community of like-minded individuals. This event, held twice a year, is a free, 90-minute forum open to everyone, providing a welcoming space […]

  • Self-Reflection for Conflict Professionals Intensive (SCPI) 2025

    ONLINE

    CUC invites you to join our next online cohort of SCPI, where conflict resolution professionals commit to exploring together practices of self-reflection that are constructive for ourselves and productive for […]

  • Series – Navigating Difficult Conversations

    ONLINE

    Conflict is an inherent part of human relationships, yet most of us have not learned how to approach these conversations with skill and intention. This three-part course is designed to help you navigate your own conflict-laden conversations with greater confidence and effectiveness. You’ll learn the essential steps to prepare for, initiate, and participate in difficult […]

    $250.00

  • Messy Conflict: Transforming Toxic Disputes

    ONLINE

    Conflict professionals and mediators can encounter cases where traditional approaches fall short – when parties deliberately mislead, launch personal attacks, or harbor intense hatred that seems insurmountable. This practical webinar equips conflict resolution professionals with advanced techniques for transforming these volatile situations into opportunities for breakthrough. Learn how to use positive neutrality to empathetically and […]

    $47.00

  • CUC Support and Development Group

    ONLINE

    Joining a Support and Development Group is an invaluable opportunity to take your conflict resolution practice to the next level. Imagine having a dedicated space to bring your most pressing challenges, gain fresh perspectives, and explore innovative solutions with a community of like-minded professionals. The insights you gain, combined with the relationships you build, will […]

    $150.00 – $500.00

  • Looping the Dynamic

    ONLINE

    As conflict professionals, we become great at observing and responding to the words used by parties in conflict.  But there is a whole different level of interaction happening at the same time - that of the parties’ dynamic, i.e., what’s happening at a meta level including what’s their nonverbal communication.  For instance, we can learn […]

    $47.00

  • La mediazione Understanding Based (ITALY)

    *This event is not managed or administered by the Center for Understanding in Conflict. All matters related to cost, location, content, and quality is the responsibility of the DK-Team and […]

  • Series – Navigating Difficult Conversations

    ONLINE

    Conflict is an inherent part of human relationships, yet most of us have not learned how to approach these conversations with skill and intention. This three-part course is designed to help you navigate your own conflict-laden conversations with greater confidence and effectiveness. You’ll learn the essential steps to prepare for, initiate, and participate in difficult […]

    $250.00

  • How to Tell People You’re a Mediator

    ONLINE

    Struggling to explain what you do as a mediator in a way that sparks interest and understanding? Join Melanie Rowen and Caitlin Meredith for How to Tell People You're a Mediator, where you'll learn how to use storytelling to educate potential clients - and your broader community - about the value of mediation. Together, we'll explore […]

    $47.00

  • Your Next Steps: Launching Your Understanding-Based ADR Work

    ONLINE

    Have you have taken a conflict resolution training and want to add consensual dispute resolution to your existing work or start a new practice, what next? This three-part series will help you explore your motivations, professional goals, opportunities and challenges. This will be an interactive process with exercises and briefings on practical aspects of starting […]

    $300.00

  • Assessing the Ability to Participate in Mediation

    Zoom webinar

    How do we know if a conflict is appropriate for mediation? And how can mediators support parties to determine if they are able to mediate especially those who may not […]

    $47.00

  • Beyond the Heat: Practical De-escalation Skills for Work and Life

    ONLINE

    Join us for this interactive 1-hour webinar where you'll learn proven techniques to navigate tense situations with confidence and skill. Whether you're a manager dealing with upset employees, a team member caught in workplace conflict, a conflict professional facing agitated parties or someone looking to improve your communication in challenging situations, this session will equip […]

    $47.00

  • 24-Hour Basic Mediation Training (East Coast)

    Highlights Foundation Retreat Center 392 Boyds Mills Road, Milanville, PA

    To register, scroll to the bottom of this page. June 23 - 26, 2025 Milanville, PA _______________ Join the Center for Understanding in Conflict for a comprehensive 24-hour Basic Mediation […]

    $150.00 – $1,595.00

  • 16-Hour Advanced Matrimonial Mediation Training (East Coast)

    Highlights Foundation Retreat Center 392 Boyds Mills Road, Milanville, PA

    To register, scroll to the bottom of this page. June 26 - 28, 2025 Milanville, PA _______________ Join the Center for Understanding in Conflict for a comprehensive 16-hour Advanced Matrimonial […]

    $1,195.00 – $1,445.00

  • When Progress Stops: Navigating Impasse in Conflict Resolution

    ONLINE

    Every conflict resolution professional has been there – the moment when progress grinds to a halt and parties seem hopelessly deadlocked. In this interactive 1-hour webinar, you'll discover why impasse occurs and learn practical strategies to transform these challenging moments into opportunities for breakthrough. What You'll Explore: The anatomy of impasse: recognizing the warning signs […]

    $47.00
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    Free Virtual CUC Meet and Greet

    ONLINE

    Are you interested in conflict resolution, mediation, or understanding different perspectives? We invite you to join the Center for Understanding in Conflict (CUC) Meet and Greet, a unique opportunity to […]

  • Event card with date and time.

    Working with Lawyers in the Room (2025)

    Zoom webinar

    Join Katherine Miller and Michelle Exline Minovi for an essential exploration of mediation when attorneys are present alongside their clients. This engaging webinar addresses the unique dynamics, challenges, and opportunities […]

    $47.00

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    Introduction to Understanding Workplace Conflict (SHRM and HRCI Credit)

    ONLINE

    Conflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to resolving workplace conflict. Whether you’re an HR leader, manager, consultant, attorney, or team member, this workshop provides a meaningful starting point for navigating challenging dynamics […]

    $250.00 – $1,050.00
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    Working with Lawyers in the Room: Part 2 (2025)

    ONLINE

    Join Michelle Exline Minovi and Gary Friedman for Part 2 of Working with Lawyers in the Room.  In Part 1 we discussed how to establish agreements and expectations for lawyers’ participation that honor both legal advocacy and collaborative problem solving.  In Part 2, we will explore how to actively engage the lawyers, parties and mediator […]

    $47.00

  • Event card with date and time.

    Mediation Lab: From Training to Practice

    ONLINE

    Are you a trained mediator ready to move from theory to real-time practice? Mediation Lab is an immersive, skills-focused online training designed for mediators who have completed foundational coursework and are ready to go deeper. In this dynamic workshop, you’ll follow one continuous mediation case from intake to resolution. At every stage, our experienced instructors […]

    $550.00
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    Series – Navigating Difficult Conversations

    ONLINE

    Conflict is part of life – but navigating it well requires more than instinct. This two-part online course gives you practical skills and a supportive structure to face conflict with intention, clarity, and empathy. You’ll learn how to prepare for, invite, and engage in challenging conversations that build understanding, even when stakes are high. This […]

    $250.00

  • Event card with date and time.

    40-Hour Mediation and Conflict Resolution Skills Training (West Coast)

    Green Gulch Farm 1601 Shoreline Highway, Muir Beach, CA, United States

    November 5-9, 2025 | Green Gulch Farm, Muir Beach, CA To register, scroll to the bottom of this page. Are you the person others turn to when they are in […]

    $150.00 – $1,810.00

  • CUC Connect Member-only | December | Presentation + Small Group Discussion Join Catherine Conner, Gary Friedman, and Melanie Rowen for a focused presentation on first steps toward early mediation experience, including how to research local pathways, reach out to referral sources, and build a simple portfolio in the understanding-based approach. Then move into small group discussions to share what exists in your community, trade contacts and tips, and grow your network. We will reconvene for key takeaways and send a member-sourced resource list after the session.

    CUC Connect Online Mixer: Getting Started in 2026

    ONLINE

    CUC Connect Member-Only | December SessionPresentation + Small Group Discussion Join us for a dynamic and collaborative members-only gathering focused on launching your journey toward deeper mediation experience in the […]

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    Winter ’26 – Free Virtual CUC Meet and Greet

    ONLINE

    Are you interested in conflict resolution, mediation, or understanding different perspectives? We invite you to join the Center for Understanding in Conflict (CUC) Meet and Greet, a unique opportunity to […]

  • Event card with date and time

    Beneath the Conflict: Civility Through Understanding Tension, Emotion, and Bias (CA CLE Eligible)

    ONLINE

    In recent years, as public discourse has become increasingly harsh, there have been increasing calls for civility in many spaces, including the legal profession and conflict resolution. True civility in conflict resolution goes deeper than surface-level politeness. This webinar challenges conflict professionals to consider carefully what civility means by exploring how productive tension, self-awareness, and […]

    $24.99

  • 2026 SCPI Retreat: Conflict and Compassion (MEXICO)

    Mar de Jade Mar de Jade No. 1, Chacala, nayarit, Mexico

    In a world where the challenges around us – from climate change to political division to daily interpersonal tensions – can feel overwhelming, how do we stay connected, grounded, and engaged without losing ourselves? We invite you to step away from distractions and overwhelm and into a space of deeper listening – both inward and […]

    $1,695.00

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    Support and Development Group – Spring 2026

    ONLINE

    Joining a Support and Development Group is an invaluable opportunity to take your conflict resolution practice to the next level. Be a part of a dedicated group to bring your most pressing challenges, gain fresh perspectives, and explore innovative solutions with a community of like-minded professionals. The insights you gain, combined with the relationships you […]

    $495.00
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    Fundamentals of Understanding Workplace Conflict (SHRM and HRCI Credit)

    ONLINE

    This comprehensive 14-hour workshop builds upon foundational conflict resolution concepts from our 4-hour introductory course to tackle the sophisticated challenges of workplace disputes. Participants will move beyond basic techniques to […]

    $985.00 – $1,050.00

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    Series – Navigating Difficult Conversations

    ONLINE

    Conflict is part of life – but navigating it well requires more than instinct. This two-part online course gives you practical skills and a supportive structure to face conflict with […]

    $250.00

  • Event card with date and time.

    Your Next Steps: Launching Your Conflict Resolution Mediation Work

    ONLINE

    Why This Series Transitioning from “I have training” to “This is part of my real work” can feel unclear and overwhelming. Many people are unsure where to start, how to talk about what they do, or how to build a practice that fits their life and values. This series focuses on the practical and human […]

    $350.00

  • Event card with date and time

    Spring ’26 – Virtual CUC Community Meet and Greet

    ONLINE

    Are you interested in conflict resolution, mediation, or understanding different perspectives and meeting others in the CUC Community? REGISTER HERE: https://zoom.us/meeting/register/S97WqiQOSN-yaxbpLuV8pQ We invite you to join the Center for Understanding […]

  • When It Hits Home: Maintaining Presence and Managing Reactivity in Conflict

    ONLINE

    All conflict professionals have a history and sometimes a conflict walks through the door that touches us directly. Whether it echoes a personal loss, a family pattern, or a deeply held value, these moments test our ability to stay grounded and genuinely present. In this webinar, Misha Safran and Cassandra Waterman explore what happens internally […]

    $24.99

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    Below the Surface: Reading the Unspoken in Conflict

    ONLINE

    In conflict, the most important information is often the least spoken: A crossed arm, a long silence, a sudden withdrawal. While these can be perceived as obstacles, they can actually be the key to the conflict resolution process. In this webinar, Sethu Laxmi Nair and Misha Safran guide practitioners through the art of "reading" what […]

    $24.99

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    Back to Basics: Parties Understanding Each Other

    ONLINE

    Once both parties feel understood by you as the mediator/conflict professional, what comes next? This webinar revisits a powerful step in the conflict resolution process: helping the parties demonstrate understanding […]

    Get Tickets $24.99