• Ask Gary: An Open Conversation About Understanding-Based Conflict Resolution

    ONLINE

    Ask Gary is an opportunity to bring your most thoughtful, difficult, or unexpected questions about conflict resolution to Gary J. Friedman. Join us on April 23 at 12:00 p.m. PDT for a facilitated conversation where no question is out of bounds. You are welcome to bring your questions to the session or send them in advance. To support […]

    $24.99
  • Your Next Steps: Launching Your Conflict Resolution Mediation Work

    ONLINE

    Why This Series Transitioning from “I have training” to “This is part of my real work” can feel unclear and overwhelming. Many people are unsure where to start, how to talk about what they do, or how to build a practice that fits their life and values. This series focuses on the practical and human […]

    $350.00
  • Spring ’26 – Virtual CUC Community Meet and Greet

    ONLINE

    Are you interested in conflict resolution, mediation, or understanding different perspectives and meeting others in the CUC Community? REGISTER HERE: https://zoom.us/meeting/register/S97WqiQOSN-yaxbpLuV8pQ We invite you to join the Center for Understanding […]

  • When It Hits Home: Maintaining Presence and Managing Reactivity in Conflict

    ONLINE

    All conflict professionals have a history and sometimes a conflict walks through the door that touches us directly. Whether it echoes a personal loss, a family pattern, or a deeply held value, these moments test our ability to stay grounded and genuinely present. In this webinar, Misha Safran and Cassandra Waterman explore what happens internally […]

    $24.99
  • Below the Surface: Reading the Unspoken in Conflict

    ONLINE

    In conflict, the most important information is often the least spoken: A crossed arm, a long silence, a sudden withdrawal. While these can be perceived as obstacles, they can actually be the key to the conflict resolution process. In this webinar, Sethu Laxmi Nair and Misha Safran guide practitioners through the art of "reading" what […]

    $24.99
  • Back to Basics: Parties Understanding Each Other

    ONLINE

    Once both parties feel understood by you as the mediator/conflict professional, what comes next? This webinar revisits a powerful step in the conflict resolution process: helping the parties demonstrate understanding of each other. Through a live demonstration and discussion, we'll explore why this shift matters, when it's appropriate to introduce it, and how the principle […]

    $24.99
  • Introduction to Understanding Workplace Conflict (HRCI and SHRM Eligible)

    ONLINE

    Conflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to resolving workplace conflict. Whether you’re an HR leader, manager, consultant, attorney, or team member, this workshop provides a meaningful starting point for navigating challenging dynamics […]

    $250.00 – $1,050.00
  • 40-Hour Conflict Resolution and Mediation Training (NY and CA CLE Eligible)

    ONLINE

    September 17–19 and 24–25, 2026 | Online (Zoom) 8:00 AM - 4:30 PM PST | 10:00 AM - 6:30 PM CST | 11:00 AM - 7:30 PM EST All sessions include breaks throughout the day To register, scroll to the bottom of this page. Are you the person others turn to when they are in […]

    $1,485.00
  • Beyond the Shield: Working Through Resistance with Understanding

    ONLINE

    When parties in conflict shut down, attack, or dig in their heels, it is rarely an act of ill intent but rather it is a defensive response to perceived threat, loss of autonomy, or unacknowledged needs. Traditional approaches often attempt to bypass or override this resistance, but the Understanding-Based Model offers a more transformative path: […]

    $24.99
  • Introduction to Understanding Workplace Conflict (HRCI and SHRM Eligible)

    ONLINE

    Conflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to resolving workplace conflict. Whether you’re an HR leader, manager, consultant, attorney, or team member, this workshop provides a meaningful starting point for navigating challenging dynamics […]

    Get Tickets $250.00 – $1,050.00 23 tickets left
  • Support and Development Group – Fall 2026

    ONLINE

    Joining a Support and Development Group is an invaluable opportunity to take your conflict resolution practice to the next level. Be a part of a dedicated group to bring your […]

    Get Tickets $495.00 6 tickets left
  • Fundamentals of Understanding Workplace Conflict (HRCI and SHRM Eligible)

    ONLINE

    This comprehensive 14-hour workshop builds upon foundational conflict resolution concepts from our 4-hour introductory course to tackle the sophisticated challenges of workplace disputes. Participants will move beyond basic techniques to develop skills in understanding multi-layered conflicts, de-escalating tensions, developing mutual understanding between employees, and maintaining resilience even in high-stakes situations. Why This Training Workplace conflict […]

    Get Tickets $985.00 – $1,050.00