• 5 Things I Did to Build My Practice and 5 Things I Wish I Had Done

    ONLINE

    Solopreneurs building an Understanding-Based conflict resolution practice need more than just skill in supporting clients - it takes strategy, patience, and a willingness to try, fail, and repeat! Join Caitlin Meredith and Melanie Rowen, two experienced Understanding-Based practitioners who are also professional/business development coaches, for an honest, practical conversation about what it takes to build […]

    $24.99
  • Series – Navigating Difficult Conversations

    ONLINE

    Conflict is part of life – but navigating it well requires more than instinct. This two-part online course gives you practical skills and a supportive structure to face conflict with intention, clarity, and empathy. You’ll learn how to prepare for, invite, and engage in challenging conversations that build understanding, even when stakes are high. This […]

    $250.00
  • Ask Gary: An Open Conversation About Understanding-Based Conflict Resolution

    ONLINE

    Ask Gary is an opportunity to bring your most thoughtful, difficult, or unexpected questions about conflict resolution to Gary J. Friedman. Join us on April 23 at 12:00 p.m. PDT for a facilitated conversation where no question is out of bounds. You are welcome to bring your questions to the session or send them in advance. To support […]

    $24.99
  • Spring ’26 – Virtual CUC Community Meet and Greet

    ONLINE

    Are you interested in conflict resolution, mediation, or understanding different perspectives and meeting others in the CUC Community? REGISTER HERE: https://zoom.us/meeting/register/S97WqiQOSN-yaxbpLuV8pQ We invite you to join the Center for Understanding in Conflict (CUC) Meet and Greet, a unique opportunity to engage with a community of like-minded individuals. This event, held twice a year, is a […]

  • When It Hits Home: Maintaining Presence and Managing Reactivity in Conflict

    ONLINE

    All conflict professionals have a history and sometimes a conflict walks through the door that touches us directly. Whether it echoes a personal loss, a family pattern, or a deeply held value, these moments test our ability to stay grounded and genuinely present. In this webinar, Misha Safran and Cassandra Waterman explore what happens internally […]

    $24.99
  • Below the Surface: Reading the Unspoken in Conflict

    ONLINE

    In conflict, the most important information is often the least spoken: A crossed arm, a long silence, a sudden withdrawal. While these can be perceived as obstacles, they can actually be the key to the conflict resolution process. In this webinar, Sethu Laxmi Nair and Misha Safran guide practitioners through the art of "reading" what […]

    $24.99
  • Back to Basics: Parties Understanding Each Other

    ONLINE

    Once both parties feel understood by you as the mediator/conflict professional, what comes next? This webinar revisits a powerful step in the conflict resolution process: helping the parties demonstrate understanding of each other. Through a live demonstration and discussion, we'll explore why this shift matters, when it's appropriate to introduce it, and how the principle […]

    $24.99
  • Introduction to Understanding Workplace Conflict (HRCI and SHRM Eligible)

    ONLINE

    Conflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to resolving workplace conflict. Whether you’re an HR leader, manager, consultant, attorney, or team member, this workshop provides a meaningful starting point for navigating challenging dynamics […]

    $250.00 – $1,050.00
  • Beyond the Shield: Working Through Resistance with Understanding

    ONLINE

    When parties in conflict shut down, attack, or dig in their heels, it is rarely an act of ill intent but rather it is a defensive response to perceived threat, loss of autonomy, or unacknowledged needs. Traditional approaches often attempt to bypass or override this resistance, but the Understanding-Based Model offers a more transformative path: […]

    $24.99
  • Support and Development Group – Fall 2026

    ONLINE

    Joining a Support and Development Group is an invaluable opportunity to take your conflict resolution practice to the next level. Be a part of a dedicated group to bring your […]

    Get Tickets $495.00 6 tickets left