Online Training
Events
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Beneath the Conflict: Civility Through Understanding Tension, Emotion, and Bias (CA CLE Eligible)
ONLINEIn recent years, as public discourse has become increasingly harsh, there have been increasing calls for civility in many spaces, including the legal profession and conflict resolution. True civility in conflict resolution goes deeper than surface-level politeness. This webinar challenges conflict professionals to consider carefully what civility means by exploring how productive tension, self-awareness, and […]
$24.99 -
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Support and Development Group – Spring 2026
ONLINEJoining a Support and Development Group is an invaluable opportunity to take your conflict resolution practice to the next level. Be a part of a dedicated group to bring your most pressing challenges, gain fresh perspectives, and explore innovative solutions with a community of like-minded professionals. The insights you gain, combined with the relationships you […]
$495.00 -
Fundamentals of Understanding Workplace Conflict (SHRM and HRCI Credit)
ONLINEThis comprehensive 14-hour workshop builds upon foundational conflict resolution concepts from our 4-hour introductory course to tackle the sophisticated challenges of workplace disputes. Participants will move beyond basic techniques to develop skills in understanding multi-layered conflicts, de-escalating tensions, developing mutual understanding between employees, and maintaining resilience even in high-stakes situations. Why This Training Workplace conflict […]
$985.00 – $1,050.00 -
Deepening Connection in Conflict Work: Noticing and Unpacking Implicit Bias (CA CLE Eligible)
ONLINEIn conflict work, our intention is to foster understanding and build connections to the parties we are trying to support. Yet implicit biases--influenced by culture, life experiences, identity, and systems of power — can quietly shape how we listen, understand, and support people in conflict. As conflict professionals we are in positions of power, and […]
$24.99 -
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5 Things I Did to Build My Practice and 5 Things I Wish I Had Done
ONLINESolopreneurs building an Understanding-Based conflict resolution practice need more than just skill in supporting clients - it takes strategy, patience, and a willingness to try, fail, and repeat! Join Caitlin Meredith and Melanie Rowen, two experienced Understanding-Based practitioners who are also professional/business development coaches, for an honest, practical conversation about what it takes to build […]
$24.99 -
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Series – Navigating Difficult Conversations
ONLINEConflict is part of life – but navigating it well requires more than instinct. This two-part online course gives you practical skills and a supportive structure to face conflict with intention, clarity, and empathy. You’ll learn how to prepare for, invite, and engage in challenging conversations that build understanding, even when stakes are high. This […]
$250.00 -
Ask Gary: An Open Conversation About Understanding-Based Conflict Resolution
ONLINEAsk Gary is an opportunity to bring your most thoughtful, difficult, or unexpected questions about conflict resolution to Gary J. Friedman. Join us on April 23 at 12:00 p.m. PDT for a facilitated conversation where no question is out of bounds. You are welcome to bring your questions to the session or send them in advance. To support […]
$24.99 -
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Your Next Steps: Launching Your Conflict Resolution Mediation Work
ONLINEWhy This Series Transitioning from “I have training” to “This is part of my real work” can feel unclear and overwhelming. Many people are unsure where to start, how to […]
$350.00 -
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Spring ’26 – Virtual CUC Community Meet and Greet
ONLINEAre you interested in conflict resolution, mediation, or understanding different perspectives and meeting others in the CUC Community? REGISTER HERE: https://zoom.us/meeting/register/S97WqiQOSN-yaxbpLuV8pQ We invite you to join the Center for Understanding in Conflict (CUC) Meet and Greet, a unique opportunity to engage with a community of like-minded individuals. This event, held twice a year, is a […]
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Advanced Matrimonial Mediation Training (NY CLE and Part 146 Eligible)
ONLINEAdvanced Matrimonial Mediation Training Master the Skills to Transform Divorce Outcomes June 17, 18, 25 and 26, 2026 (Online) 9:00 am to 1:00 pm Eastern (Scroll to bottom of page to register) Transform Your Practice with Advanced Matrimonial Mediation Skills Join the Center for Understanding in Conflict for an immersive 16-hour training designed specifically […]
$950.00 -
When It Hits Home: Maintaining Presence and Managing Reactivity in Conflict
ONLINEAll conflict professionals have a history and sometimes a conflict walks through the door that touches us directly. Whether it echoes a personal loss, a family pattern, or a deeply […]
$24.99 -
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Below the Surface: Reading the Unspoken in Conflict
ONLINEIn conflict, the most important information is often the least spoken: A crossed arm, a long silence, a sudden withdrawal. While these can be perceived as obstacles, they can actually […]
$24.99 -
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Back to Basics: Parties Understanding Each Other
ONLINEOnce both parties feel understood by you as the mediator/conflict professional, what comes next? This webinar revisits a powerful step in the conflict resolution process: helping the parties demonstrate understanding […]
$24.99 -
Introduction to Understanding Workplace Conflict (HRCI and SHRM Eligible)
ONLINEConflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to resolving workplace conflict. Whether you’re an HR leader, manager, consultant, attorney, or team member, this workshop provides a meaningful starting point for navigating challenging dynamics […]
$250.00 – $1,050.00 -
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40-Hour Conflict Resolution and Mediation Training (NY and CA CLE Eligible)
ONLINESeptember 17–19 and 24–25, 2026 | Online (Zoom) 8:00 AM - 4:30 PM PST | 10:00 AM - 6:30 PM CST | 11:00 AM - 7:30 PM EST All sessions include breaks throughout the day To register, scroll to the bottom of this page. Are you the person others turn to when they are in […]
$1,485.00 -
Beyond the Shield: Working Through Resistance with Understanding
ONLINEWhen parties in conflict shut down, attack, or dig in their heels, it is rarely an act of ill intent but rather it is a defensive response to perceived threat, loss of autonomy, or unacknowledged needs. Traditional approaches often attempt to bypass or override this resistance, but the Understanding-Based Model offers a more transformative path: […]
$24.99 -
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Introduction to Understanding Workplace Conflict (HRCI and SHRM Eligible)
ONLINEConflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to resolving workplace conflict. Whether you’re an HR leader, manager, consultant, attorney, or team member, this workshop provides a meaningful starting point for navigating challenging dynamics […]
Get Tickets $250.00 – $1,050.00 -
Support and Development Group – Fall 2026
ONLINEJoining a Support and Development Group is an invaluable opportunity to take your conflict resolution practice to the next level. Be a part of a dedicated group to bring your […]
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Fundamentals of Understanding Workplace Conflict (HRCI and SHRM Eligible)
ONLINEThis comprehensive 14-hour workshop builds upon foundational conflict resolution concepts from our 4-hour introductory course to tackle the sophisticated challenges of workplace disputes. Participants will move beyond basic techniques to […]
Get Tickets $985.00 – $1,050.00