Online Training
Events
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Your Next Steps: Launching Your Understanding-Based ADR Work
ONLINEHave you have taken a conflict resolution training and want to add consensual dispute resolution to your existing work or start a new practice, what next? This three-part series will help you explore your motivations, professional goals, opportunities and challenges. This will be an interactive process with exercises and briefings on practical aspects of starting […]
$400.00 -
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Join Us for the Free Virtual CUC Meet and Greet!
ONLINEAre you interested in conflict resolution, mediation, or understanding different perspectives? We invite you to join the Center for Understanding in Conflict (CUC) Meet and Greet, a unique opportunity to engage with a community of like-minded individuals. This event, held twice a year, is a free, 90-minute forum open to everyone, providing a welcoming space […]
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Join Us for the Free Virtual CUC Meet and Greet!
ONLINEAre you interested in conflict resolution, mediation, or understanding different perspectives? We invite you to join the Center for Understanding in Conflict (CUC) Meet and Greet, a unique opportunity to engage with a community of like-minded individuals. This event, held twice a year, is a free, 90-minute forum open to everyone, providing a welcoming space […]
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Self-Reflection for Conflict Professionals Intensive (SCPI) 2025
ONLINECUC invites you to join our next online cohort of SCPI, where conflict resolution professionals commit to exploring together practices of self-reflection that are constructive for ourselves and productive for our clients. Together we will: Learn about compassionately connecting with and understanding, in the context of our various histories, positions, and intersections, our deeper impulses […]
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Series – Navigating Difficult Conversations
ONLINEConflict is an inherent part of human relationships, yet most of us have not learned how to approach these conversations with skill and intention. This three-part course is designed to help you navigate your own conflict-laden conversations with greater confidence and effectiveness. You’ll learn the essential steps to prepare for, initiate, and participate in difficult […]
$250.00 -
CUC Support and Development Group
ONLINEJoining a Support and Development Group is an invaluable opportunity to take your conflict resolution practice to the next level. Imagine having a dedicated space to bring your most pressing challenges, gain fresh perspectives, and explore innovative solutions with a community of like-minded professionals. The insights you gain, combined with the relationships you build, will […]
$150.00 – $500.00 -
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Series – Navigating Difficult Conversations
ONLINEConflict is an inherent part of human relationships, yet most of us have not learned how to approach these conversations with skill and intention. This three-part course is designed to help you navigate your own conflict-laden conversations with greater confidence and effectiveness. You’ll learn the essential steps to prepare for, initiate, and participate in difficult […]
$250.00 -
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Your Next Steps: Launching Your Understanding-Based ADR Work
ONLINEHave you have taken a conflict resolution training and want to add consensual dispute resolution to your existing work or start a new practice, what next? This three-part series will help you explore your motivations, professional goals, opportunities and challenges. This will be an interactive process with exercises and briefings on practical aspects of starting […]
$300.00 -
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Introduction to Understanding Workplace Conflict (SHRM and HRCI Credit)
ONLINEConflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to resolving workplace conflict. Whether you’re an HR leader, manager, consultant, attorney, or team member, this workshop provides a meaningful starting point for navigating challenging dynamics […]
$250.00 – $1,050.00 -
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Mediation Lab: From Training to Practice
ONLINEAre you a trained mediator ready to move from theory to real-time practice? Mediation Lab is an immersive, skills-focused online training designed for mediators who have completed foundational coursework and are ready to go deeper. In this dynamic workshop, you’ll follow one continuous mediation case from intake to resolution. At every stage, our experienced instructors […]
$550.00 -
Series – Navigating Difficult Conversations
ONLINEConflict is part of life – but navigating it well requires more than instinct. This two-part online course gives you practical skills and a supportive structure to face conflict with intention, clarity, and empathy. You’ll learn how to prepare for, invite, and engage in challenging conversations that build understanding, even when stakes are high. This […]
$250.00 -
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Introduction to Understanding Workplace Conflict (SHRM and HRCI Credit)
ONLINEConflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to resolving workplace conflict. Whether you’re an HR leader, manager, consultant, attorney, or team member, this workshop provides a meaningful starting point for navigating challenging dynamics […]
$250.00 – $1,050.00 -
Navigating the Gray Areas: Managing Conflicts of Interest in Conflict Resolution Practice
ONLINEConflict professionals often find themselves in complex situations where personal relationships, professional connections, or prior involvements create potential conflicts of interest. How do we recognize these ethical gray areas? When should we proceed with caution, seek consultation, or decline engagement altogether? Join experienced practitioners Caitlin Meredith and Marie MacNichol for an engaging exploration of the […]
$24.99 -
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Introduction to Understanding Workplace Conflict (SHRM and HRCI Credit)
ONLINEConflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to resolving workplace conflict. Whether you’re an HR leader, manager, consultant, attorney, or team member, this workshop provides a meaningful starting point for navigating challenging dynamics […]
$250.00 – $1,050.00 -
Beneath the Conflict: Civility Through Understanding Tension, Emotion, and Bias (CA CLE Eligible)
ONLINEIn recent years, as public discourse has become increasingly harsh, there have been increasing calls for civility in many spaces, including the legal profession and conflict resolution. True civility in conflict resolution goes deeper than surface-level politeness. This webinar challenges conflict professionals to consider carefully what civility means by exploring how productive tension, self-awareness, and […]
$24.99 -
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Support and Development Group – Spring 2026
ONLINEJoining a Support and Development Group is an invaluable opportunity to take your conflict resolution practice to the next level. Be a part of a dedicated group to bring your most pressing challenges, gain fresh perspectives, and explore innovative solutions with a community of like-minded professionals. The insights you gain, combined with the relationships you […]
$495.00 -
Fundamentals of Understanding Workplace Conflict (SHRM and HRCI Credit)
ONLINEThis comprehensive 14-hour workshop builds upon foundational conflict resolution concepts from our 4-hour introductory course to tackle the sophisticated challenges of workplace disputes. Participants will move beyond basic techniques to develop skills in understanding multi-layered conflicts, de-escalating tensions, developing mutual understanding between employees, and maintaining resilience even in high-stakes situations. Why This Training Workplace conflict […]
$985.00 – $1,050.00 -
Deepening Connection in Conflict Work: Noticing and Unpacking Implicit Bias (CA CLE Eligible)
ONLINEIn conflict work, our intention is to foster understanding and build connections to the parties we are trying to support. Yet implicit biases--influenced by culture, life experiences, identity, and systems of power — can quietly shape how we listen, understand, and support people in conflict. As conflict professionals we are in positions of power, and […]
$24.99 -
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5 Things I Did to Build My Practice and 5 Things I Wish I Had Done
ONLINESolopreneurs building an Understanding-Based conflict resolution practice need more than just skill in supporting clients - it takes strategy, patience, and a willingness to try, fail, and repeat! Join Caitlin Meredith and Melanie Rowen, two experienced Understanding-Based practitioners who are also professional/business development coaches, for an honest, practical conversation about what it takes to build […]
$24.99 -
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Series – Navigating Difficult Conversations
ONLINEConflict is part of life – but navigating it well requires more than instinct. This two-part online course gives you practical skills and a supportive structure to face conflict with intention, clarity, and empathy. You’ll learn how to prepare for, invite, and engage in challenging conversations that build understanding, even when stakes are high. This […]
$250.00 -
Ask Gary: An Open Conversation About Understanding-Based Conflict Resolution
ONLINEAsk Gary is an opportunity to bring your most thoughtful, difficult, or unexpected questions about conflict resolution to Gary J. Friedman. Join us on April 23 at 12:00 p.m. PDT for a facilitated conversation where no question is out of bounds. You are welcome to bring your questions to the session or send them in advance. To support […]
$24.99 -
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Your Next Steps: Launching Your Conflict Resolution Mediation Work
ONLINEWhy This Series Transitioning from “I have training” to “This is part of my real work” can feel unclear and overwhelming. Many people are unsure where to start, how to talk about what they do, or how to build a practice that fits their life and values. This series focuses on the practical and human […]
$350.00 -
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Spring ’26 – Virtual CUC Community Meet and Greet
ONLINEAre you interested in conflict resolution, mediation, or understanding different perspectives and meeting others in the CUC Community? REGISTER HERE: https://zoom.us/meeting/register/S97WqiQOSN-yaxbpLuV8pQ We invite you to join the Center for Understanding in Conflict (CUC) Meet and Greet, a unique opportunity to engage with a community of like-minded individuals. This event, held twice a year, is a […]
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Advanced Matrimonial Mediation Training (NY CLE and Part 146 Eligible)
ONLINEAdvanced Matrimonial Mediation Training Master the Skills to Transform Divorce Outcomes June 17, 18, 25 and 26, 2026 (Online) 9:00 am to 1:00 pm Eastern (Scroll to bottom of page to register) Transform Your Practice with Advanced Matrimonial Mediation Skills Join the Center for Understanding in Conflict for an immersive 16-hour training designed specifically […]
$950.00 -
When It Hits Home: Maintaining Presence and Managing Reactivity in Conflict
ONLINEAll conflict professionals have a history and sometimes a conflict walks through the door that touches us directly. Whether it echoes a personal loss, a family pattern, or a deeply held value, these moments test our ability to stay grounded and genuinely present. In this webinar, Misha Safran and Cassandra Waterman explore what happens internally […]
$24.99 -
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Below the Surface: Reading the Unspoken in Conflict
ONLINEIn conflict, the most important information is often the least spoken: A crossed arm, a long silence, a sudden withdrawal. While these can be perceived as obstacles, they can actually be the key to the conflict resolution process. In this webinar, Sethu Laxmi Nair and Misha Safran guide practitioners through the art of "reading" what […]
$24.99 -
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Back to Basics: Parties Understanding Each Other
ONLINEOnce both parties feel understood by you as the mediator/conflict professional, what comes next? This webinar revisits a powerful step in the conflict resolution process: helping the parties demonstrate understanding of each other. Through a live demonstration and discussion, we'll explore why this shift matters, when it's appropriate to introduce it, and how the principle […]
Get Tickets $24.99 -
Introduction to Understanding Workplace Conflict (HRCI and SHRM Eligible)
ONLINEConflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to resolving workplace conflict. Whether you’re an HR leader, manager, consultant, attorney, or team member, this workshop provides a meaningful starting point for navigating challenging dynamics […]
Get Tickets $250.00 – $1,050.00 -
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40-Hour Conflict Resolution and Mediation Training (NY and CA CLE Eligible)
ONLINESeptember 17–19 and 24–25, 2026 | Online (Zoom) 8:00 AM - 4:30 PM PST | 10:00 AM - 6:30 PM CST | 11:00 AM - 7:30 PM EST All sessions include breaks throughout the day To register, scroll to the bottom of this page. Are you the person others turn to when they are in […]
Get Tickets $500.00 – $1,485.00 -
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Introduction to Understanding Workplace Conflict (HRCI and SHRM Eligible)
ONLINEConflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to resolving workplace conflict. Whether you’re an HR leader, manager, consultant, attorney, or team member, this workshop provides a meaningful starting point for navigating challenging dynamics […]
Get Tickets $250.00 – $1,050.00 -
Fundamentals of Understanding Workplace Conflict (HRCI and SHRM Eligible)
ONLINEThis comprehensive 14-hour workshop builds upon foundational conflict resolution concepts from our 4-hour introductory course to tackle the sophisticated challenges of workplace disputes. Participants will move beyond basic techniques to develop skills in understanding multi-layered conflicts, de-escalating tensions, developing mutual understanding between employees, and maintaining resilience even in high-stakes situations. Why This Training Workplace conflict […]
Get Tickets $985.00 – $1,050.00