When we think of maintaining neutrality, many people believe that the goal is to be “objective” – to avoid taking on, or even seeming to take on, the experiences, feelings and beliefs of either party. But in fact, getting close to the parties is crucial to supporting them in reaching a solution that works for both. In this webinar, Gary Freidman and Katherine Miller explore how “positive neutrality” – letting go of the idea of objectivity and instead working to connect with both parties, including on an emotional level – allows us to serve them better.
Participants in this webinar will take away:
- Techniques to engage with parties using positive neutrality
- An understanding of the pros and cons of positive neutrality versus traditional “objective” neutrality
- Dealing with judgment when it comes up and blocks connection