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The 6 underlying concepts of the Understanding-Based model can often be used to guide the mediator through difficult moments as well as help structure the conflict resolution process to minimize the challenging moments. In this webinar, Catherine Conner and Katherine Miller will describe the 6 underlying concepts, what they mean and most importantly how to use them.
As conflict resolution professionals, we are often plagued with judgments that impede us in our goal to help the parties reach an agreement based on their own criteria. In this […]
After information has been gathered, interests of the parties explored, and options developed, then what? In this webinar, Gary Friedman and Katherine Miller discuss the process of moving to an […]
Now that you have taken some of our trainings, watched webinars, and/or read our books, you may be inspired and hoping to incorporate our model into your work. In this […]