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The 6 underlying concepts of the Understanding-Based model can often be used to guide the mediator through difficult moments as well as help structure the conflict resolution process to minimize the challenging moments. In this webinar, Catherine Conner and Katherine Miller will describe the 6 underlying concepts, what they mean and most importantly how to use them.
Contrary to popular opinion, keeping people in conflict together usually works better than separating them. Gary Friedman and Katherine Miller discuss how the Understanding Model of mediation with no-caucus works […]
The gender of the parties and the conflict resolution professional(s) may impact the conflict resolution process and dynamics. In this webinar, Catherine Conner and Gary Friedman discuss the role of […]
One of the challenging but critical skills of a conflict professional is the ability to be fully present and aware in the midst of conflict. Do you find yourself distracted […]