Recorded Material
Showing 1–12 of 83 results
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Beyond the Heat: Practical De-escalation Skills for Work and Life
Join us for this 1-hour webinar where you’ll learn proven techniques to navigate tense situations with confidence and skill. Whether you’re a manager dealing with upset employees, a team member […]
$37.00 -
Climate of Conflict: Common Ground to Constructive Conversation in an Increasingly Divided World
It is natural to surround ourselves with like-minded people while avoiding the discomfort and tension that comes when we engage with those with beliefs and opinions contrary to ours. These […]
$37.00 -
Conflict Coaching: Practices and Principles
Conflict coaching helps individuals, groups, and organizations manage and resolve conflicts effectively by empowering participants to address and navigate disputes constructively. Join Hansa Patel and Danillo Alves to learn principles […]
$37.00 -
Conflict Coaching: Unlocking Solutions Through ADR
Conflicts are a common occurrence in any workplace or personal environment. Addressing them is crucial for maintaining positive relationships and nurturing a healthy organizational culture. The Conflict Coaching method equips […]
$37.00 -
Conflict Resolution Through Workplace Mediation
Explore the transformative impact of integrating conflict resolution and mediation practices within your organization while fostering a culture of open communication, looping, and collaborative problem-solving to enhance employee morale, increase […]
$37.00 -
Constructive Conversations: Understanding-Based Workplace Applications
Unresolved conflicts in the workplace can lead to disengaged employees, reduced productivity, and other negative impacts stemming from interpersonal tensions. In this webinar, join Catherine Conner and Pat Lau to […]
$37.00 -
Disability Inclusion and Accessibility in Conflict Resolution
When we create a container for working with parties in conflict, how can we make sure we’re designing a process that is inclusive of and accessible to people with disabilities? […]
$37.00 -
Emotions Webinar
Many conflict professionals are compelled to present rationale arguments and strive to avoid too much emotion from permeating into the conflict resolution process. Yet, emotions are a necessary part of […]
$37.00 -
How Can Contracting Take a Whole Session?
Contracting is a crucial part of the mediation process and often overlooked or poorly addressed. Inexperienced mediators worry that the parties (and their attorneys) will be so keen to rush […]
$37.00 -
How to Tell People You’re a Mediator
Struggling to explain what you do as a mediator in a way that sparks interest and understanding? Join Melanie Rowen and Caitlin Meredith for How to Tell People You’re a Mediator, […]
$37.00 -
Interest-Based Negotiation: Exploring Interests to Identify Opportunities for Compromise
Interest-based negotiation is at the heart of leveraging the Understanding-Based Model to help those in conflict reach a mutually beneficial outcome. However, guiding people to look beyond their positions and […]
$37.00 -
Interfering Influencers—What to Do About Them?
One of the most challenging things that can come up in a conflict resolution process is when there are people outside the room negatively influencing the parties but not participating […]
$37.00