Recorded Material

Showing 1–9 of 55 results

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  Disability Inclusion and Accessibility in Conflict Resolution

  When we create a container for working with parties in conflict, how can we make sure we’re designing a process that is inclusive of and accessible to people with disabilities? Lainey Feingold, disability rights lawyer, public speaker and author of Structured Negotiation: A Winning Alternative to Lawsuits, and the CUC’s Melanie Rowen discuss accessibility culture and mediation.

  
  $37.00

  When we create a container for working with parties in conflict, how can we make sure we’re designing a process that is inclusive of and accessible to people with disabilities? Lainey Feingold, disability rights lawyer, public speaker and author of Structured Negotiation: A Winning Alternative to Lawsuits, and the CUC’s Melanie Rowen discuss accessibility culture and mediation.
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  Emotions Webinar

  Many conflict professionals are compelled to present rationale arguments and strive to avoid too much emotion from permeating into the conflict resolution process. Yet, emotions are a necessary part of decision making, and often are the key to helping clients reach resolution by allowing them to express and better understand their emotions—or lack thereof. Additionally, conflict professionals are human beings with their own emotions and experiences that can help provide them a window to better understand their clients’ emotions. In this webinar, our panelists share their insights on the role emotions play in the conflict—and ultimately the resolution, explore how to turn emotional reactions into opportunities to build meaningful and effective resolution, and provide tools and techniques to better pay attention to your own emotions and what to do when those emotions are rising.

  
  $37.00

  Many conflict professionals are compelled to present rationale arguments and strive to avoid too much emotion from permeating into the conflict resolution process. Yet, emotions are a necessary part of decision making, and often are the key to helping clients reach resolution by allowing them to express and better understand their emotions—or lack thereof. Additionally, conflict professionals are human beings with their own emotions and experiences that can help provide them a window to better understand their clients’ emotions. In this webinar, our panelists share their insights on the role emotions play in the conflict—and ultimately the resolution, explore how to turn emotional reactions into opportunities to build meaningful and effective resolution, and provide tools and techniques to better pay attention to your own emotions and what to do when those emotions are rising.
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  How Can Contracting Take a Whole Session?

  Contracting is a crucial part of the mediation process and often overlooked or poorly addressed. Inexperienced mediators worry that the parties (and their attorneys) will be so keen to rush into the content of their dispute that they will have no patience for crafting the container that will help carry them through. However, working with parties in mediation requires us to operate differently than parties usually behave in traditional approaches to conflict. More specifically, clarifying that the parties are in charge of making decisions together to resolve their conflict shifts traditional allocation of responsibility from the professional to the parties, calls for the parties to deal directly with each other in the same room (with the help of the mediator) and opens the basis for the decisions beyond law and includes the personal dimensions of the conflict, including fairness.

  
  $37.00

  Contracting is a crucial part of the mediation process and often overlooked or poorly addressed. Inexperienced mediators worry that the parties (and their attorneys) will be so keen to rush into the content of their dispute that they will have no patience for crafting the container that will help carry them through. However, working with parties in mediation requires us to operate differently than parties usually behave in traditional approaches to conflict. More specifically, clarifying that the parties are in charge of making decisions together to resolve their conflict shifts traditional allocation of responsibility from the professional to the parties, calls for the parties to deal directly with each other in the same room (with the help of the mediator) and opens the basis for the decisions beyond law and includes the personal dimensions of the conflict, including fairness.
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  Interfering Influencers—What to Do About Them?

  One of the most challenging things that can come up in a conflict resolution process is when there are people outside the room negatively influencing the parties but not participating directly in the process.  Sometimes, those influencers are the parties’ professional advisors or lawyers and that problem can often be solved by bringing them into the room.  When the outside influencers are friends and family or people who can’t be brought into the room, it is a harder problem to solve.  In this webinar, we will address how to identify the interfering influencers outside the room and what to do about them to minimize their impact and focus on the people who matter without making anyone wrong.

  
  $37.00

  One of the most challenging things that can come up in a conflict resolution process is when there are people outside the room negatively influencing the parties but not participating directly in the process.  Sometimes, those influencers are the parties’ professional advisors or lawyers and that problem can often be solved by bringing them into the room.  When the outside influencers are friends and family or people who can’t be brought into the room, it is a harder problem to solve.  In this webinar, we will address how to identify the interfering influencers outside the room and what to do about them to minimize their impact and focus on the people who matter without making anyone wrong.
• 

  Interfering Influencers—What to Do About Them?

  In this webinar, we address how to identify the interfering influencers outside the room and what to do about them to minimize their impact and focus on the people who matter without making anyone wrong.

  
  $37.00

  In this webinar, we address how to identify the interfering influencers outside the room and what to do about them to minimize their impact and focus on the people who matter without making anyone wrong.
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  Online Training: Moving Mediation Online

  The Basics on Technology and Adapting Our Process

  How do we host a digital meditation on a platform such as Zoom? What do we do when somebody closes their computer and disconnects from the mediation? What additional considerations do we need to make in terms of confidentiality and privacy? We need to learn how to use online platforms and to adapt our in-person process to online sessions. With social distancing changing the setting for mediation, there is an abundant set of new scenarios to consider in the contracting process.

  Moving Mediation Online resources – PDF download (free)

  Online mediation info sheet for clients – Word doc download (free)

  
  $79.00

  The Basics on Technology and Adapting Our Process

  How do we host a digital meditation on a platform such as Zoom? What do we do when somebody closes their computer and disconnects from the mediation? What additional considerations do we need to make in terms of confidentiality and privacy? We need to learn how to use online platforms and to adapt our in-person process to online sessions. With social distancing changing the setting for mediation, there is an abundant set of new scenarios to consider in the contracting process.

  Moving Mediation Online resources – PDF download (free)

  Online mediation info sheet for clients – Word doc download (free)
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  Webinar: Conflict Through Race and Culture Lenses

  People in conflict often focus on their positions, each person advocating for the solution that they believe is the right and just one. Power and coercion are used to pressure the other person to concede. The discussion revolves around the “issue” at hand, and may ignore the many layers and forces operating below the surface and from the outside. Each person in the conflict is driven by what is important to them on a deeper level and is impacted by familial, cultural, racial, and societal forces, yet these may not be explicitly acknowledged or examined.  In this webinar, we focus on race and culture in conflict.

  
  $37.00

  People in conflict often focus on their positions, each person advocating for the solution that they believe is the right and just one. Power and coercion are used to pressure the other person to concede. The discussion revolves around the “issue” at hand, and may ignore the many layers and forces operating below the surface and from the outside. Each person in the conflict is driven by what is important to them on a deeper level and is impacted by familial, cultural, racial, and societal forces, yet these may not be explicitly acknowledged or examined.  In this webinar, we focus on race and culture in conflict.
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  Webinar: The Business Side of Mediation

  You have taken a mediation training and want to add mediation to your existing practice or want to start a new mediation practice, but what about the business side of […]

  
  $37.00
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  Webinar: 3 Mistakes Lawyers Make That Keep Them (And Their Clients) Stuck In Conflict

  What might you be missing and what can you do differently that will enable you to help your clients solve their problems and bring you greater job satisfaction? Katherine Miller discusses 3 mistakes that you are probably making that are getting in the way of more satisfying results.

  
  $37.00

  What might you be missing and what can you do differently that will enable you to help your clients solve their problems and bring you greater job satisfaction? Katherine Miller discusses 3 mistakes that you are probably making that are getting in the way of more satisfying results.