Recorded Material
Showing 85–94 of 94 results
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Webinar: Why Bringing People in Conflict Together Works
Contrary to popular opinion, keeping people in conflict together usually works better than separating them. Gary Friedman and Katherine Miller discuss how the Understanding Model of mediation with no-caucus works […]
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Webinar: Why to Bring in the Law and How to Do It
What role does the law play in conflict resolution and how can mediators bring it into the rooms in such a way that it doesn’t take over the discussion? In […]
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Webinar: Working in the Same Room and Dealing with a Request for Caucus
The Understanding based model is known as a “non-caucus” model and yet we often deal with both explicit and implicit requests for private meetings. In this webinar, we will discuss […]
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Webinar: Working with Ground Rules
Katherine Miller and Gary Friedman discuss working with ground rules during the contracting phase of mediation. Whether or not lawyers are in the room or not, ground rules help the […]
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Webinar: Working with Lawyers in the Room
In this webinar we demonstrate how to work with lawyers and clients together in the same room. Themes included are contracting with lawyers about their roles, clarifying how to have […]
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When it Hits Home: Maintaining Presence and Managing Reactivity in Conflict
All conflict professionals have a history and sometimes a conflict walks through the door that touches us directly. Whether it echoes a personal loss, a family pattern, or a deeply […]
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When Progress Stops: Navigating Impasse in Conflict Resolution
Every conflict resolution professional has been there – the moment when progress grinds to a halt and parties seem hopelessly deadlocked. In this interactive 1-hour webinar, you’ll discover why impasse […]
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Why We Don’t Tell People What to Do
Explore why understanding-based mediators refrain from telling people what to do and uncover the transformative potential of giving the power to the parties, using non-directive techniques rather than imposing solutions. […]
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Working with Lawyers in the Room (2025): Part 1
Join Katherine Miller and Michelle Exline Minovi for an essential exploration of mediation when attorneys are present alongside their clients. This engaging webinar addresses the unique dynamics, challenges, and opportunities […]
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Working with Lawyers in the Room: Part 2 (2025)
Join Michelle Exline Minovi and Gary Friedman for Part 2 of Working with Lawyers in the Room. In Part 1 we discussed how to establish agreements and expectations for lawyers’ participation […]
$16.99