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What role does the law play in conflict resolution and how can mediators bring it into the rooms in such a way that it doesn’t take over the discussion? In this webinar, Katherine Miller discusses both why to bring the law in and how to do it in such a way that it doesn’t become the elephant in the room.
Using emotions to build a better agreement: When feelings run high and hot, some professionals’ gut reaction is to separate the parties. Katherine Miller discusses four ways lawyers and conflict […]
After information has been gathered, interests of the parties explored, and options developed, then what? In this webinar, Gary Friedman and Katherine Miller discuss the process of moving to an […]
People in conflict often focus on their positions, each person advocating for the solution that they believe is the right and just one. Power and coercion are used to pressure […]