$37.00
Parties in a conflict are often focused on their positions – what they think should be the solution. Our hope is that by understanding what is beneath their positions, we will be able to help them reach an agreement. In this webinar, Katherine Miller and Gary Friedman will discuss how to work with parties to discover and surface what is important to each of them – why they are taking their positions.
As conflict resolution professionals, we are often plagued with judgments that impede us in our goal to help the parties reach an agreement based on their own criteria. In this […]
The Understanding based model is known as a “non-caucus” model and yet we often deal with both explicit and implicit requests for private meetings. In this webinar, we will discuss […]
Using emotions to build a better agreement: When feelings run high and hot, some professionals’ gut reaction is to separate the parties. Katherine Miller discusses four ways lawyers and conflict […]