$47.00
The Understanding based model is known as a “non-caucus” model and yet we often deal with both explicit and implicit requests for private meetings. In this webinar, we will discuss how can we best deal with these requests and use them to promote understanding.
The Understanding based model is known as a “non-caucus” model and yet we often deal with both explicit and implicit requests for private meetings. In this webinar, we will discuss how can we best deal with these requests and use them to promote understanding.
Mediators and other conflict resolution professionals often fear impasse. Impasse is just a word that means stuck. It’s no surprise that people who are in conflict reach places that are challenging and look to professionals for help. In this one hour webinar, Katherine Miller talks about some things to do to avoid getting so stuck it feels unmovable and what to do if you get there.
A common question and concern of mediators is how they can maintain their neutrality, particularly when strong emotions are either pulling the mediator towards a party or pushing the mediator away from a party. The tendency of many mediators is to create a distance and boundary between themselves and the parties in order to appear balanced. In this webinar, Gary Friedman and Catherine Conner will discuss positive neutrality, moving towards each party to strengthen the mediator’s connection to and understanding of each party.
What might you be missing and what can you do differently that will enable you to help your clients solve their problems and bring you greater job satisfaction? Katherine Miller discusses 3 mistakes that you are probably making that are getting in the way of more satisfying results.
For decades we have known that interest-based negotiation is more effective and efficient than competitive negotiation. The challenge is in eliciting what is most important to parties and then anchoring the discussion around those interests. In this one hour webinar, Katherine Miller discusses how to use interests to create a ground of understanding that can truly support the end game.
