$47.00
The Understanding based model is known as a “non-caucus” model and yet we often deal with both explicit and implicit requests for private meetings. In this webinar, we will discuss how can we best deal with these requests and use them to promote understanding.
The Understanding based model is known as a “non-caucus” model and yet we often deal with both explicit and implicit requests for private meetings. In this webinar, we will discuss how can we best deal with these requests and use them to promote understanding.
As conflict resolution professionals, we are often plagued with judgments that impede us in our goal to help the parties reach an agreement based on their own criteria. In this webinar, Gary Friedman and Catherine Conner give guidance to recognizing our judgments and turning them into curiosity so that instead of obstructing, they might actually help advance the discussion.
The 6 underlying concepts of the Understanding-Based model can often be used to guide the mediator through difficult moments as well as help structure the conflict resolution process to minimize the challenging moments. In this webinar, Catherine Conner and Katherine Miller will describe the 6 underlying concepts, what they mean and most importantly how to use them.
Mediators and other conflict resolution professionals often fear impasse. Impasse is just a word that means stuck. It’s no surprise that people who are in conflict reach places that are challenging and look to professionals for help. In this one hour webinar, Katherine Miller talks about some things to do to avoid getting so stuck it feels unmovable and what to do if you get there.
What might you be missing and what can you do differently that will enable you to help your clients solve their problems and bring you greater job satisfaction? Katherine Miller discusses 3 mistakes that you are probably making that are getting in the way of more satisfying results.
