Practitioner Training
Events
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Spirit of Collaboration: Starting and Managing a Peer Group
ONLINEIn this interactive webinar, Gary Friedman and Kim Gordon will discuss the value and benefits of starting a peer group for mediators and ADR practitioners. Drawing from decades of experience […]
$47.00 -
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Power Imbalance: Putting it all Together
ONLINEPower imbalances can skew the entire conflict resolution process in innumerable ways. During the Power Imbalance webinar series, we’ve looked closely at three different kinds of power imbalances: interpersonal styles, […]
$47.00 -
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FREE – 2023 Town Hall: Exploring Possibilities
ONLINEAs we approach the end of the year, we invite you to a town hall webinar experience to collectively explore personal and professional interests, address common concerns, and ignite a […]
Free -
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Six Underlying Concepts: Refining the Process
ONLINEAs you work with all parties in the room, these foundational concepts underlie a different approach to conflict and our conflict resolution model. The six underlying concepts of the understanding-based […]
$47.00 -
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Conflict Coaching: Practices and Principles
ONLINEConflict coaching helps individuals, groups, and organizations manage and resolve conflicts effectively by empowering participants to address and navigate disputes constructively. Join Hansa Patel and Danillo Alves on February 7th, […]
$47.00 -
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Your Next Steps: Launching Your Understanding-Based ADR Work
ONLINEHave you have taken a conflict resolution training and want to add consensual dispute resolution to your existing work or start a new practice, what next? This three-part series will help you explore your motivations, professional goals, opportunities and challenges. This will be an interactive process with exercises and briefings on practical aspects of starting […]
$400.00 -
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The Driving Force: Unpacking Motivations
ONLINEA fundamental premise of effective understanding-based mediation is the necessity of motivation. Since mediation is a voluntary process, its success hinges on the willingness and drive of both parties to […]
$47.00 -
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Join Us for the Free Virtual CUC Meet and Greet!
ONLINEAre you interested in conflict resolution, mediation, or understanding different perspectives? We invite you to join the Center for Understanding in Conflict (CUC) Meet and Greet, a unique opportunity to […]
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Effective Mediation in Small Claims Court
ONLINEJoin Antoinette Delruelle and Michelle Minovi on September 19, 2024 to learn about the nuances of small claims court mediation using the understanding-based approach. This session will cover essential best […]
$47.00 -
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Join Us for the Free Virtual CUC Meet and Greet!
ONLINEAre you interested in conflict resolution, mediation, or understanding different perspectives? We invite you to join the Center for Understanding in Conflict (CUC) Meet and Greet, a unique opportunity to […]
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Series – Navigating Difficult Conversations
ONLINEConflict is an inherent part of human relationships, yet most of us have not learned how to approach these conversations with skill and intention. This three-part course is designed to help you navigate your own conflict-laden conversations with greater confidence and effectiveness. You’ll learn the essential steps to prepare for, initiate, and participate in difficult […]
$250.00 -
Messy Conflict: Transforming Toxic Disputes
ONLINEConflict professionals and mediators can encounter cases where traditional approaches fall short – when parties deliberately mislead, launch personal attacks, or harbor intense hatred that seems insurmountable. This practical webinar […]
$47.00 -
CUC Support and Development Group
ONLINEJoining a Support and Development Group is an invaluable opportunity to take your conflict resolution practice to the next level. Imagine having a dedicated space to bring your most pressing challenges, gain fresh perspectives, and explore innovative solutions with a community of like-minded professionals. The insights you gain, combined with the relationships you build, will […]
$150.00 – $500.00 -
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Looping the Dynamic
ONLINEAs conflict professionals, we become great at observing and responding to the words used by parties in conflict. But there is a whole different level of interaction happening at the same time - that of the parties’ dynamic, i.e., what’s happening at a meta level including what’s their nonverbal communication. For instance, we can learn […]
$47.00 -
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Series – Navigating Difficult Conversations
ONLINEConflict is an inherent part of human relationships, yet most of us have not learned how to approach these conversations with skill and intention. This three-part course is designed to help you navigate your own conflict-laden conversations with greater confidence and effectiveness. You’ll learn the essential steps to prepare for, initiate, and participate in difficult […]
$250.00 -
How to Tell People You’re a Mediator
ONLINEStruggling to explain what you do as a mediator in a way that sparks interest and understanding? Join Melanie Rowen and Caitlin Meredith for How to Tell People You're a Mediator, […]
$47.00 -
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Your Next Steps: Launching Your Understanding-Based ADR Work
ONLINEHave you have taken a conflict resolution training and want to add consensual dispute resolution to your existing work or start a new practice, what next? This three-part series will […]
$300.00 -
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Beyond the Heat: Practical De-escalation Skills for Work and Life
ONLINEJoin us for this interactive 1-hour webinar where you'll learn proven techniques to navigate tense situations with confidence and skill. Whether you're a manager dealing with upset employees, a team […]
$47.00 -
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When Progress Stops: Navigating Impasse in Conflict Resolution
ONLINEEvery conflict resolution professional has been there – the moment when progress grinds to a halt and parties seem hopelessly deadlocked. In this interactive 1-hour webinar, you'll discover why impasse […]
$47.00 -
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Introduction to Understanding Workplace Conflict (SHRM and HRCI Credit)
ONLINEConflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to […]
$250.00 – $1,050.00 -
Working with Lawyers in the Room: Part 2 (2025)
ONLINEJoin Michelle Exline Minovi and Gary Friedman for Part 2 of Working with Lawyers in the Room. In Part 1 we discussed how to establish agreements and expectations for lawyers’ […]
$47.00 -
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Mediation Lab: From Training to Practice
ONLINEAre you a trained mediator ready to move from theory to real-time practice? Mediation Lab is an immersive, skills-focused online training designed for mediators who have completed foundational coursework and are ready to go deeper. In this dynamic workshop, you’ll follow one continuous mediation case from intake to resolution. At every stage, our experienced instructors […]
$550.00 -
Series – Navigating Difficult Conversations
ONLINEConflict is part of life – but navigating it well requires more than instinct. This two-part online course gives you practical skills and a supportive structure to face conflict with intention, clarity, and empathy. You’ll learn how to prepare for, invite, and engage in challenging conversations that build understanding, even when stakes are high. This […]
$250.00 -
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Beneath the Conflict: Civility Through Understanding Tension, Emotion, and Bias (CA CLE Eligible)
ONLINEIn recent years, as public discourse has become increasingly harsh, there have been increasing calls for civility in many spaces, including the legal profession and conflict resolution. True civility in […]
$24.99 -
2026 SCPI Retreat: Conflict and Compassion (MEXICO)
Mar de Jade Mar de Jade No. 1, Chacala, nayarit, MexicoIn a world where the challenges around us – from climate change to political division to daily interpersonal tensions – can feel overwhelming, how do we stay connected, grounded, and engaged without losing ourselves? We invite you to step away from distractions and overwhelm and into a space of deeper listening – both inward and […]
$1,695.00 -
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Support and Development Group – Spring 2026
ONLINEJoining a Support and Development Group is an invaluable opportunity to take your conflict resolution practice to the next level. Be a part of a dedicated group to bring your […]
$495.00 -
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Your Next Steps: Launching Your Conflict Resolution Mediation Work
ONLINEWhy This Series Transitioning from “I have training” to “This is part of my real work” can feel unclear and overwhelming. Many people are unsure where to start, how to talk about what they do, or how to build a practice that fits their life and values. This series focuses on the practical and human […]
$350.00 -
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When It Hits Home: Maintaining Presence and Managing Reactivity in Conflict
ONLINEAll conflict professionals have a history and sometimes a conflict walks through the door that touches us directly. Whether it echoes a personal loss, a family pattern, or a deeply […]
$24.99 -
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Below the Surface: Reading the Unspoken in Conflict
ONLINEIn conflict, the most important information is often the least spoken: A crossed arm, a long silence, a sudden withdrawal. While these can be perceived as obstacles, they can actually […]
$24.99 -
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Support and Development Group – Fall 2026
ONLINEJoining a Support and Development Group is an invaluable opportunity to take your conflict resolution practice to the next level. Be a part of a dedicated group to bring your […]