As you work with all parties in the room, these foundational concepts underlie a different approach to conflict and our conflict resolution model. The six underlying concepts of the understanding-based approach are simple to grasp but challenging to implement when approaching diverse conflict scenarios. People and personalities in the room and within the mediator provide challenges, environmental constraints, and the need to shift gears and proceed in a different order.

Join Gary J. Friedman on Wednesday, January 10th, to learn about common challenges experienced when working through the concepts, along with tips and best practices for staying the course while adapting to evolving dynamics within the mediation room.