Description
How can we leverage and explore AI Companion with our clients to help mitigate difficult situations, prevent misunderstandings, and reduce the risk of conflicts escalating?
During the session, Melanie Rowen from CUC and Danillo Alves, Ombudsperson at SAP, share lessons learned — from initial exploration to expanding utilization of AI — and how it can serve as a practical resource for navigating workplace challenges.
The conversation will also touch on how AI can support communication, provide contextual guidance, offer a safe space to practice difficult conversations, and serve as a bridge to human and formal support when needed.
