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Tension is high in the room, emotions are flaring, and you feel desperate. You have tried your usual approach and tools but nothing has shifted. In this webinar, Gary Friedman and Katherine Miller will discuss what you can do when you are stuck.
As conflict resolution professionals, we are often plagued with judgments that impede us in our goal to help the parties reach an agreement based on their own criteria. In this […]
The Understanding based model is known as a “non-caucus” model and yet we often deal with both explicit and implicit requests for private meetings. In this webinar, we will discuss […]
Sometimes in negotiations, whether it’s a mediation or collaborative session or other forms of negotiation, someone gets upset or feels unappreciated or insulted. Or they can’t believe what the other […]