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People in conflict often have individual and interpersonal patterns that keep them from working through the conflict successfully. In this webinar, Gary Friedman and Catherine Conner will describe the types of patterns that are commonly found in conflict and how to work with the patterns to help people approach their conflict in a new way.
Sometimes in negotiations, whether it’s a mediation or collaborative session or other forms of negotiation, someone gets upset or feels unappreciated or insulted. Or they can’t believe what the other […]
Contrary to popular opinion, keeping people in conflict together usually works better than separating them. Gary Friedman and Katherine Miller discuss how the Understanding Model of mediation with no-caucus works […]
Katherine Miller and Gary Friedman discuss working with ground rules during the contracting phase of mediation. Whether or not lawyers are in the room or not, ground rules help the […]