$47.00
The gender of the parties and the conflict resolution professional(s) may impact the conflict resolution process and dynamics. In this webinar, Catherine Conner and Gary Friedman discuss the role of the conflict professional in bringing awareness to the effect of gender and addressing dynamics that are related to the gender of the people in the room.
The gender of the parties and the conflict resolution professional(s) may impact the conflict resolution process and dynamics. In this webinar, Catherine Conner and Gary Friedman discuss the role of the conflict professional in bringing awareness to the effect of gender and addressing dynamics that are related to the gender of the people in the room.
The 6 underlying concepts of the Understanding-Based model can often be used to guide the mediator through difficult moments as well as help structure the conflict resolution process to minimize the challenging moments. In this webinar, Catherine Conner and Katherine Miller will describe the 6 underlying concepts, what they mean and most importantly how to use them.
For decades we have known that interest-based negotiation is more effective and efficient than competitive negotiation. The challenge is in eliciting what is most important to parties and then anchoring the discussion around those interests. In this one hour webinar, Katherine Miller discusses how to use interests to create a ground of understanding that can truly support the end game.
Sometimes in negotiations, whether it’s a mediation or collaborative session or other forms of negotiation, someone gets upset or feels unappreciated or insulted. Or they can’t believe what the other person just said and they feel very strong emotions, at which point they just get up and storm out. Katherine Miller talks about what to do when the storm out happens.
After information has been gathered, interests of the parties explored, and options developed, then what? In this webinar, Gary Friedman and Katherine Miller discuss the process of moving to an agreement, including looking at the readiness of the parties, how to create and work with packages, and the dynamics that can flare up.
