$37.00
The gender of the parties and the conflict resolution professional(s) may impact the conflict resolution process and dynamics. In this webinar, Catherine Conner and Gary Friedman discuss the role of the conflict professional in bringing awareness to the effect of gender and addressing dynamics that are related to the gender of the people in the room.
The gender of the parties and the conflict resolution professional(s) may impact the conflict resolution process and dynamics. In this webinar, Catherine Conner and Gary Friedman discuss the role of the conflict professional in bringing awareness to the effect of gender and addressing dynamics that are related to the gender of the people in the room.
One of the challenging but critical skills of a conflict professional is the ability to be fully present and aware in the midst of conflict. Do you find yourself distracted by judgments, drawn to push parties to what seems to be the best solution, or reacting when triggered by someone’s behavior? In this webinar, Gary Friedman and Catherine Conner will discuss the 9 practices we teach in our Self Reflection for Conflict Professionals Intensive (SCPI) program that will help you learn to be able to connect more deeply to people in conflict. The understanding that arises out of that connection becomes the foundation for working through conflict.
Sometimes in negotiations, whether it’s a mediation or collaborative session or other forms of negotiation, someone gets upset or feels unappreciated or insulted. Or they can’t believe what the other person just said and they feel very strong emotions, at which point they just get up and storm out. Katherine Miller talks about what to do when the storm out happens.
Mediators and other conflict resolution professionals often fear impasse. Impasse is just a word that means stuck. It’s no surprise that people who are in conflict reach places that are challenging and look to professionals for help. In this one hour webinar, Katherine Miller talks about some things to do to avoid getting so stuck it feels unmovable and what to do if you get there.