
BRINGING TOGETHER PEOPLE IN CONFLICT BY TRANSFORMING EMOTIONS AND OPINIONS INTO SOURCES OF EMPATHY, CONNECTION, AND UNDERSTANDING


Webinars
Assessing the Ability to Participate in Mediation
May 22 at 12:00 pm - 1:00 pm EDT
Online
Your Next Steps: Launching Your Understanding-Based ADR Work
May 16 at 9:00 am - June 11 at 11:30 am PDT
West Coast
Working Creatively with Conflict: 40 Hour Basic Mediation and Conflict Resolution Training (West Coast)
November 5 - November 92026 SCPI Retreat: Conflict and Compassion (MEXICO)
January 24, 2026 at 3:00 pm - January 31, 2026 at 11:00 am PST
East Coast
24-Hour Basic Mediation Training (East Coast)
June 23 at 3:00 pm - June 26 at 12:00 pm EDTWorking Creatively with Conflict: 40-Hour Conflict Resolution and Matrimonial Mediation Training (East Coast)
June 23 at 3:00 pm - June 28 at 12:00 pm EDT16-Hour Advanced Matrimonial Mediation Training (East Coast)
June 26 at 3:00 pm - June 28 at 1:00 pm EDT
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Every month we share a newsletter that contains upcoming programs, articles, book reviews, podcast interviews and more about understanding-based conflict resolution and mediation.
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Featured Articles

The Ripple Effect: Workplace Productivity and Culture Erosion
Internal conflicts between staff members are common in a large company with hundreds or even thousands of employees. If left unaddressed, these conflicts can create ripple effects throughout the organization, damaging the individuals and the overall workplace...

Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, and Sheila Heen
Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, and Sheila Heen offers practical insights for navigating the tough conversations we all dread. For practitioners of the understanding-based approach, this book aligns closely...

Building a Culture of Understanding: How Conflict Resolution Transforms Workplaces and Drives Success
Unresolved conflicts in the workplace, be it interpersonal disputes or organizational misalignments, can inflict significant harm on employee morale, operational efficiency, and business outcomes. These conflicts, often rooted in clashing perceptions, goals, or values...
