• Below the Surface: Reading the Unspoken in Conflict

    ONLINE

    In conflict, the most important information is often the least spoken: A crossed arm, a long silence, a sudden withdrawal. While these can be perceived as obstacles, they can actually be the key to the conflict resolution process. In this webinar, Sethu Laxmi Nair and Misha Safran guide practitioners through the art of "reading" what […]

    $24.99
  • Back to Basics: Parties Understanding Each Other

    ONLINE

    Once both parties feel understood by you as the mediator/conflict professional, what comes next? This webinar revisits a powerful step in the conflict resolution process: helping the parties demonstrate understanding […]