Webinars
Events
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Beneath the Conflict: Civility Through Understanding Tension, Emotion, and Bias (CA CLE Eligible)
ONLINEIn recent years, as public discourse has become increasingly harsh, there have been increasing calls for civility in many spaces, including the legal profession and conflict resolution. True civility in conflict resolution goes deeper than surface-level politeness. This webinar challenges conflict professionals to consider carefully what civility means by exploring how productive tension, self-awareness, and […]
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Deepening Connection in Conflict Work: Noticing and Unpacking Implicit Bias (CA CLE Eligible)
ONLINEIn conflict work, our intention is to foster understanding and build connections to the parties we are trying to support. Yet implicit biases--influenced by culture, life experiences, identity, and systems of power — can quietly shape how we listen, understand, and support people in conflict. As conflict professionals we are in positions of power, and […]
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5 Things I Did to Build My Practice and 5 Things I Wish I Had Done
ONLINESolopreneurs building an Understanding-Based conflict resolution practice need more than just skill in supporting clients - it takes strategy, patience, and a willingness to try, fail, and repeat! Join Caitlin […]
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Beyond the Argument: Three Levels to Unlock Real Resolution (CA CLE Eligible)
ONLINEMost conflicts get stuck at the surface — two sides, two positions, and a standoff. But beneath every dispute lies something deeper: the needs, values, and meaning that actually drive people's behavior. In this webinar, you'll learn a powerful three-level framework — positions, interests, and meaning — that conflict professionals use to move parties from […]
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When It Hits Home: Maintaining Presence and Managing Reactivity in Conflict
ONLINEAll conflict professionals have a history and sometimes a conflict walks through the door that touches us directly. Whether it echoes a personal loss, a family pattern, or a deeply held value, these moments test our ability to stay grounded and genuinely present. In this webinar, Misha Safran and Cassandra Waterman explore what happens internally […]
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Below the Surface: Reading the Unspoken in Conflict
ONLINEIn conflict, the most important information is often the least spoken: A crossed arm, a long silence, a sudden withdrawal. While these can be perceived as obstacles, they can actually be the key to the conflict resolution process. In this webinar, Sethu Laxmi Nair and Misha Safran guide practitioners through the art of "reading" what […]
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Back to Basics: Parties Understanding Each Other
ONLINEOnce both parties feel understood by you as the mediator/conflict professional, what comes next? This webinar revisits a powerful step in the conflict resolution process: helping the parties demonstrate understanding of each other. Through a live demonstration and discussion, we'll explore why this shift matters, when it's appropriate to introduce it, and how the principle […]
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