Webinars
Events
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Navigating the Gray Areas: Managing Conflicts of Interest in Conflict Resolution Practice
ONLINEConflict professionals often find themselves in complex situations where personal relationships, professional connections, or prior involvements create potential conflicts of interest. How do we recognize these ethical gray areas? When […]
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CUC Connect Online Mixer: Getting Started in 2026
ONLINECUC Connect Member-Only | December SessionPresentation + Small Group Discussion Join us for a dynamic and collaborative members-only gathering focused on launching your journey toward deeper mediation experience in the […]
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Beneath the Conflict: Civility Through Understanding Tension, Emotion, and Bias (CA CLE Eligible)
ONLINEIn recent years, as public discourse has become increasingly harsh, there have been increasing calls for civility in many spaces, including the legal profession and conflict resolution. True civility in […]
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Deepening Connection in Conflict Work: Noticing and Unpacking Implicit Bias (CA CLE Eligible)
ONLINEIn conflict work, our intention is to foster understanding and build connections to the parties we are trying to support. Yet implicit biases--influenced by culture, life experiences, identity, and systems […]
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5 Things I Did to Build My Practice and 5 Things I Wish I Had Done
ONLINESolopreneurs building an Understanding-Based conflict resolution practice need more than just skill in supporting clients - it takes strategy, patience, and a willingness to try, fail, and repeat! Join Caitlin […]
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Beyond the Argument: Three Levels to Unlock Real Resolution (CA CLE Eligible)
ONLINEMost conflicts get stuck at the surface — two sides, two positions, and a standoff. But beneath every dispute lies something deeper: the needs, values, and meaning that actually drive […]
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When It Hits Home: Maintaining Presence and Managing Reactivity in Conflict
ONLINEAll conflict professionals have a history and sometimes a conflict walks through the door that touches us directly. Whether it echoes a personal loss, a family pattern, or a deeply […]
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Below the Surface: Reading the Unspoken in Conflict
ONLINEIn conflict, the most important information is often the least spoken: A crossed arm, a long silence, a sudden withdrawal. While these can be perceived as obstacles, they can actually […]
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Back to Basics: Parties Understanding Each Other
ONLINEOnce both parties feel understood by you as the mediator/conflict professional, what comes next? This webinar revisits a powerful step in the conflict resolution process: helping the parties demonstrate understanding […]
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Beyond the Shield: Working Through Resistance with Understanding
ONLINEWhen parties in conflict shut down, attack, or dig in their heels, it is rarely an act of ill intent but rather it is a defensive response to perceived threat, loss of autonomy, or unacknowledged needs. Traditional approaches often attempt to bypass or override this resistance, but the Understanding-Based Model offers a more transformative path: […]
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