Webinars
Events
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From Conflict to Collaboration: Workplace Mediation Lessons That Apply Everywhere
ONLINEDiscover the nuanced skills that separate effective mediators from the rest, using workplace conflicts as a lens to explore universal mediation principles. This interactive webinar delves into challenging aspects of conflict resolution—including proven methods for restoring trust between parties, techniques for engaging unmotivated or resistant participants, and best practices for creating written agreements that actually […]
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Navigating the Gray Areas: Managing Conflicts of Interest in Conflict Resolution Practice
ONLINEConflict professionals often find themselves in complex situations where personal relationships, professional connections, or prior involvements create potential conflicts of interest. How do we recognize these ethical gray areas? When should we proceed with caution, seek consultation, or decline engagement altogether? Join experienced practitioners Caitlin Meredith and Marie MacNichol for an engaging exploration of the […]
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CUC Connect Online Mixer: Getting Started in 2026
ONLINECUC Connect Member-Only | December SessionPresentation + Small Group Discussion Join us for a dynamic and collaborative members-only gathering focused on launching your journey toward deeper mediation experience in the understanding-based approach. Catherine Conner, Gary Friedman, Joy Rosenthal, Ivan Alter, and Melanie Rowen will share practical strategies and personal insights on how to begin or […]
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Beneath the Conflict: Civility Through Understanding Tension, Emotion, and Bias (CA CLE Eligible)
ONLINEIn recent years, as public discourse has become increasingly harsh, there have been increasing calls for civility in many spaces, including the legal profession and conflict resolution. True civility in conflict resolution goes deeper than surface-level politeness. This webinar challenges conflict professionals to consider carefully what civility means by exploring how productive tension, self-awareness, and […]
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Deepening Connection in Conflict Work: Noticing and Unpacking Implicit Bias (CA CLE Eligible)
ONLINEIn conflict work, our intention is to foster understanding and build connections to the parties we are trying to support. Yet implicit biases--influenced by culture, life experiences, identity, and systems of power — can quietly shape how we listen, understand, and support people in conflict. As conflict professionals we are in positions of power, and […]
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5 Things I Did to Build My Practice and 5 Things I Wish I Had Done
ONLINESolopreneurs building an Understanding-Based conflict resolution practice need more than just skill in supporting clients - it takes strategy, patience, and a willingness to try, fail, and repeat! Join Caitlin Meredith and Melanie Rowen, two experienced Understanding-Based practitioners who are also professional/business development coaches, for an honest, practical conversation about what it takes to build […]
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Beyond the Argument: Three Levels to Unlock Real Resolution (CA CLE Eligible)
ONLINEMost conflicts get stuck at the surface — two sides, two positions, and a standoff. But beneath every dispute lies something deeper: the needs, values, and meaning that actually drive people's behavior. In this webinar, you'll learn a powerful three-level framework — positions, interests, and meaning — that conflict professionals use to move parties from […]
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When It Hits Home: Maintaining Presence and Managing Reactivity in Conflict
ONLINEAll conflict professionals have a history and sometimes a conflict walks through the door that touches us directly. Whether it echoes a personal loss, a family pattern, or a deeply […]
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Below the Surface: Reading the Unspoken in Conflict
ONLINEIn conflict, the most important information is often the least spoken: A crossed arm, a long silence, a sudden withdrawal. While these can be perceived as obstacles, they can actually […]
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