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  • Messy Conflict: Transforming Toxic Disputes

    ONLINE

    Conflict professionals and mediators can encounter cases where traditional approaches fall short – when parties deliberately mislead, launch personal attacks, or harbor intense hatred that seems insurmountable. This practical webinar […]

    $47.00

  • Looping the Dynamic

    ONLINE

    As conflict professionals, we become great at observing and responding to the words used by parties in conflict.  But there is a whole different level of interaction happening at the […]

    $47.00

  • How to Tell People You’re a Mediator

    ONLINE

    Struggling to explain what you do as a mediator in a way that sparks interest and understanding? Join Melanie Rowen and Caitlin Meredith for How to Tell People You're a Mediator, […]

    $47.00

  • Assessing the Ability to Participate in Mediation

    Zoom webinar

    How do we know if a conflict is appropriate for mediation? And how can mediators support parties to determine if they are able to mediate especially those who may not […]

    $47.00

  • Beyond the Heat: Practical De-escalation Skills for Work and Life

    ONLINE

    Join us for this interactive 1-hour webinar where you'll learn proven techniques to navigate tense situations with confidence and skill. Whether you're a manager dealing with upset employees, a team member caught in workplace conflict, a conflict professional facing agitated parties or someone looking to improve your communication in challenging situations, this session will equip […]

    $47.00

  • When Progress Stops: Navigating Impasse in Conflict Resolution

    ONLINE

    Every conflict resolution professional has been there – the moment when progress grinds to a halt and parties seem hopelessly deadlocked. In this interactive 1-hour webinar, you'll discover why impasse occurs and learn practical strategies to transform these challenging moments into opportunities for breakthrough. What You'll Explore: The anatomy of impasse: recognizing the warning signs […]

    $47.00
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    Free Virtual CUC Meet and Greet

    ONLINE

    Are you interested in conflict resolution, mediation, or understanding different perspectives? We invite you to join the Center for Understanding in Conflict (CUC) Meet and Greet, a unique opportunity to […]

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    Working with Lawyers in the Room (2025)

    Zoom webinar

    Join Katherine Miller and Michelle Exline Minovi for an essential exploration of mediation when attorneys are present alongside their clients. This engaging webinar addresses the unique dynamics, challenges, and opportunities […]

    $47.00

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    Working with Lawyers in the Room: Part 2 (2025)

    ONLINE

    Join Michelle Exline Minovi and Gary Friedman for Part 2 of Working with Lawyers in the Room.  In Part 1 we discussed how to establish agreements and expectations for lawyers’ […]

    $47.00

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    From Conflict to Collaboration: Workplace Mediation Lessons That Apply Everywhere

    ONLINE

    Discover the nuanced skills that separate effective mediators from the rest, using workplace conflicts as a lens to explore universal mediation principles. This interactive webinar delves into challenging aspects of conflict resolution—including proven methods for restoring trust between parties, techniques for engaging unmotivated or resistant participants, and best practices for creating written agreements that actually […]

    $24.99

  • CUC Connect Member-only | December | Presentation + Small Group Discussion Join Catherine Conner, Gary Friedman, and Melanie Rowen for a focused presentation on first steps toward early mediation experience, including how to research local pathways, reach out to referral sources, and build a simple portfolio in the understanding-based approach. Then move into small group discussions to share what exists in your community, trade contacts and tips, and grow your network. We will reconvene for key takeaways and send a member-sourced resource list after the session.

    CUC Connect Online Mixer: Getting Started in 2026

    ONLINE

    CUC Connect Member-Only | December SessionPresentation + Small Group Discussion Join us for a dynamic and collaborative members-only gathering focused on launching your journey toward deeper mediation experience in the understanding-based approach. Catherine Conner, Gary Friedman, Joy Rosenthal, Ivan Alter, and Melanie Rowen will share practical strategies and personal insights on how to begin or […]

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    Deepening Connection in Conflict Work: Noticing and Unpacking Implicit Bias (CA CLE Eligible)

    ONLINE

    In conflict work, our intention is to foster understanding and build connections to the parties we are trying to support. Yet implicit biases--influenced by culture, life experiences, identity, and systems of power — can quietly shape how we listen, understand, and support people in conflict. As conflict professionals we are in positions of power, and […]

    $24.99

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    Below the Surface: Reading the Unspoken in Conflict

    ONLINE

    In conflict, the most important information is often the least spoken: A crossed arm, a long silence, a sudden withdrawal. While these can be perceived as obstacles, they can actually […]

    $24.99

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    Back to Basics: Parties Understanding Each Other

    ONLINE

    Once both parties feel understood by you as the mediator/conflict professional, what comes next? This webinar revisits a powerful step in the conflict resolution process: helping the parties demonstrate understanding […]

    Get Tickets $24.99