Forgiveness can be a powerful force for restoring harmony and wholeness. A harmed person can find their freedom in practicing forgiveness. It can also empower them to move toward an amicable solution and allow the rebuilding of a fractured relationship. An apology is a fragile beginning without accountability or a plan that acknowledges a release […]

In this interactive webinar, Gary Friedman and Kim Gordon will discuss the value and benefits of starting a peer group for mediators and ADR practitioners. Drawing from decades of experience in conflict resolution and mediation, centered on the understanding-based model, Friedman and Gordon will share their process for forming peer groups and their foundational importance […]

Power imbalances can skew the entire conflict resolution process in innumerable ways. During the Power Imbalance webinar series, we’ve looked closely at three different kinds of power imbalances: interpersonal styles, access to resources, and relationship to social and cultural privilege. This session will allow participants to join a conversation building on the insights gained from […]

As we approach the end of the year, we invite you to a town hall webinar experience to collectively explore personal and professional interests, address common concerns, and ignite a passion for applying understanding-based practices. There is no cost to attend this event, although we do ask that you register.  Join Catherine Conner and Gary […]

As you work with all parties in the room, these foundational concepts underlie a different approach to conflict and our conflict resolution model. The six underlying concepts of the understanding-based approach are simple to grasp but challenging to implement when approaching diverse conflict scenarios. People and personalities in the room and within the mediator provide […]