Starting at Sorry: Apology to Accountability on the Path of Forgiveness

Zoom webinar

Forgiveness can be a powerful force for restoring harmony and wholeness. A harmed person can find their freedom in practicing forgiveness. It can also empower them to move toward an amicable solution and allow the rebuilding of a fractured relationship. An apology is a fragile beginning without accountability or a plan that acknowledges a release […]

$47.00

Spirit of Collaboration: Starting and Managing a Peer Group

ONLINE

In this interactive webinar, Gary Friedman and Kim Gordon will discuss the value and benefits of starting a peer group for mediators and ADR practitioners. Drawing from decades of experience in conflict resolution and mediation, centered on the understanding-based model, Friedman and Gordon will share their process for forming peer groups and their foundational importance […]

$47.00

Power Imbalance: Putting it all Together

ONLINE

Power imbalances can skew the entire conflict resolution process in innumerable ways. During the Power Imbalance webinar series, we’ve looked closely at three different kinds of power imbalances: interpersonal styles, access to resources, and relationship to social and cultural privilege. This session will allow participants to join a conversation building on the insights gained from […]

$47.00

FREE – 2023 Town Hall: Exploring Possibilities

ONLINE

As we approach the end of the year, we invite you to a town hall webinar experience to collectively explore personal and professional interests, address common concerns, and ignite a passion for applying understanding-based practices. There is no cost to attend this event, although we do ask that you register.  Join Catherine Conner and Gary […]

Free

Six Underlying Concepts: Refining the Process

ONLINE

As you work with all parties in the room, these foundational concepts underlie a different approach to conflict and our conflict resolution model. The six underlying concepts of the understanding-based approach are simple to grasp but challenging to implement when approaching diverse conflict scenarios. People and personalities in the room and within the mediator provide […]

$47.00

Conflict Coaching: Practices and Principles

ONLINE

Conflict coaching helps individuals, groups, and organizations manage and resolve conflicts effectively by empowering participants to address and navigate disputes constructively. Join Hansa Patel and Danillo Alves on February 7th, 2024, to learn principles and practices, from the importance of maintaining impartiality and confidentiality to looping, cultural sensitivity, and how to give feedback and encourage […]

$47.00

Your Next Steps: Launching Your Understanding-Based ADR Work

ONLINE

Have you have taken a conflict resolution training and want to add consensual dispute resolution to your existing work or start a new practice, what next? This three-part series will help you explore your motivations, professional goals, opportunities and challenges. This will be an interactive process with exercises and briefings on practical aspects of starting […]

$400.00

The Driving Force: Unpacking Motivations

ONLINE

A fundamental premise of effective understanding-based mediation is the necessity of motivation. Since mediation is a voluntary process, its success hinges on the willingness and drive of both parties to participate. In most mediation situations, the parties involved typically have a variety of motivations for wanting to mediate. These motivations can range from wanting to […]

$47.00

Join Us for the Free Virtual CUC Meet and Greet!

ONLINE

Are you interested in conflict resolution, mediation, or understanding different perspectives? We invite you to join the Center for Understanding in Conflict (CUC) Meet and Greet, a unique opportunity to engage with a community of like-minded individuals. This event, held twice a year, is a free, 90-minute forum open to everyone, providing a welcoming space […]

Effective Mediation in Small Claims Court

ONLINE

Join Antoinette Delruelle and Michelle Minovi on September 19, 2024 to learn about the nuances of small claims court mediation using the understanding-based approach. This session will cover essential best practices and address common challenges, including managing tight time constraints, fostering meaningful interactions between mediators and clients, and handling pressures from the court to reach […]

$47.00

Join Us for the Free Virtual CUC Meet and Greet!

ONLINE

Are you interested in conflict resolution, mediation, or understanding different perspectives? We invite you to join the Center for Understanding in Conflict (CUC) Meet and Greet, a unique opportunity to engage with a community of like-minded individuals. This event, held twice a year, is a free, 90-minute forum open to everyone, providing a welcoming space […]

Series – Navigating Difficult Conversations

ONLINE

Conflict is an inherent part of human relationships, yet most of us have not learned how to approach these conversations with skill and intention. This three-part course is designed to help you navigate your own conflict-laden conversations with greater confidence and effectiveness. You’ll learn the essential steps to prepare for, initiate, and participate in difficult […]

$250.00

Messy Conflict: Transforming Toxic Disputes

ONLINE

Conflict professionals and mediators can encounter cases where traditional approaches fall short – when parties deliberately mislead, launch personal attacks, or harbor intense hatred that seems insurmountable. This practical webinar equips conflict resolution professionals with advanced techniques for transforming these volatile situations into opportunities for breakthrough. Learn how to use positive neutrality to empathetically and […]

$47.00

CUC Support and Development Group

ONLINE

Joining a Support and Development Group is an invaluable opportunity to take your conflict resolution practice to the next level. Imagine having a dedicated space to bring your most pressing challenges, gain fresh perspectives, and explore innovative solutions with a community of like-minded professionals. The insights you gain, combined with the relationships you build, will […]

$150.00 – $500.00

Looping the Dynamic

ONLINE

As conflict professionals, we become great at observing and responding to the words used by parties in conflict.  But there is a whole different level of interaction happening at the same time - that of the parties’ dynamic, i.e., what’s happening at a meta level including what’s their nonverbal communication.  For instance, we can learn […]

$47.00

Series – Navigating Difficult Conversations

ONLINE

Conflict is an inherent part of human relationships, yet most of us have not learned how to approach these conversations with skill and intention. This three-part course is designed to help you navigate your own conflict-laden conversations with greater confidence and effectiveness. You’ll learn the essential steps to prepare for, initiate, and participate in difficult […]

Get Tickets $250.00 10 tickets left

How to Tell People You’re a Mediator

ONLINE

Struggling to explain what you do as a mediator in a way that sparks interest and understanding? Join Melanie Rowen and Caitlin Meredith for How to Tell People You're a Mediator, where you'll learn how to use storytelling to educate potential clients - and your broader community - about the value of mediation. Together, we'll explore […]

$47.00

Your Next Steps: Launching Your Understanding-Based ADR Work

ONLINE

Have you have taken a conflict resolution training and want to add consensual dispute resolution to your existing work or start a new practice, what next? This three-part series will help you explore your motivations, professional goals, opportunities and challenges. This will be an interactive process with exercises and briefings on practical aspects of starting […]

$300.00

Beyond the Heat: Practical De-escalation Skills for Work and Life

ONLINE

Join us for this interactive 1-hour webinar where you'll learn proven techniques to navigate tense situations with confidence and skill. Whether you're a manager dealing with upset employees, a team member caught in workplace conflict, a conflict professional facing agitated parties or someone looking to improve your communication in challenging situations, this session will equip […]

$47.00