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Starting at Sorry: Apology to Accountability on the Path of Forgiveness

January 17, 2023 at 12:00 pm - 1:00 pm PST


Forgiveness can be a powerful force for restoring harmony and wholeness. A harmed person can find their freedom in practicing forgiveness. It can also empower them to move toward an amicable solution and allow the rebuilding of a fractured relationship.

An apology is a fragile beginning without accountability or a plan that acknowledges a release from guilt and responsibility for new or altered behavior that commits to better outcomes. However, many of us have a powerful instinct that a process that does not support accountability can be problematic, unhelpful, or worse. As conflict professionals, how can we create a process that supports taking responsibility and creating space for forgiveness?

Join Catherine Conner and Armine Baltazar on January 17 at 12:00 PM PST to discuss how to define apologies, forgiveness, and accountability while exploring how they intersect, and how a conflict professional can build awareness, contract about the process, manage risks, and have conversations about harm, apologies, accountability, and forgiveness.

Date: January 17, 2023

Time: 12:00 PM PT • 3:00 PM ET


All webinars are free for CUC Connect members. Click here to learn more.



Catherine Conner has been a mediation and collaborative practice trainer since 2004. She is a frequent presenter at collaborative conferences and family law workshops. She authored Collaborative Practice Materials with Steven Neustadter and Margaret Anderson. Catherine Conner’s private practice focuses on family law alternate dispute resolution, including mediation, collaborative practice, and private judging. She graduated from the UC Berkeley School of Law, Boalt Hall in 1982 and is a founding partner of Conner, Lawrence, Rodney, Olhiser & Barrett, LLP. In 1992, Catherine became a Certified Family Law Specialist.  She has been honored as the recipient of the Rex Sater Award for Excellence in Family Law, the Eureka award by Collaborative Practice California and was the 2018 honoree for Careers of Distinction.  She was on the Board of Directors of the International Academy of Collaborative Professionals from 2007-2014 and served as the President in 2013.

Armine Baltazar was born in Bucharest, Romania, to a family of Armenian origin, grew up in Los Angeles, graduated from UCLA Summa Cum Laude with a Political Science degree, then attended the UCLA School of Law. During law school, Armine excelled in her studies, receiving the American Jurisprudence Award in Constitutional Law. After graduating from UCLA Law, Armine practiced corporate finance law at a large, New York-based law firm. Dissatisfied with the impersonal nature of the corporate practice, she turned to family law and has been practicing family law since 1999. Armine is currently the managing partner at the family law office of Hammers & Baltazar, LLP, with offices in Los Angeles and Orange County, California. She has completed multiple mediation training programs across the country and is an Adjunct Professor of Mediation at Monterey College of Law.


January 17, 2023
12:00 pm - 1:00 pm PST
Event Categories:


Zoom webinar


Center for Understanding in Conflict


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