Online Training

Mediation Lab: From Training to Practice
ONLINEAre you a trained mediator ready to move from theory to real-time practice? Mediation Lab is an immersive, skills-focused online training designed for mediators who have completed foundational coursework and are ready to go deeper. In this dynamic workshop, you’ll follow one continuous mediation case from intake to resolution. At every stage, our experienced instructors […]

Series – Navigating Difficult Conversations
ONLINEConflict is part of life – but navigating it well requires more than instinct. This two-part online course gives you practical skills and a supportive structure to face conflict with intention, clarity, and empathy. You’ll learn how to prepare for, invite, and engage in challenging conversations that build understanding, even when stakes are high. This […]

Introduction to Understanding Workplace Conflict (SHRM and HRCI Credit)
ONLINEConflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to resolving workplace conflict. Whether you’re an HR leader, manager, consultant, attorney, or team member, this workshop provides a meaningful starting point for navigating challenging dynamics […]

Introduction to Understanding Workplace Conflict (SHRM and HRCI Credit)
ONLINEConflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to resolving workplace conflict. Whether you’re an HR leader, manager, consultant, attorney, or team member, this workshop provides a meaningful starting point for navigating challenging dynamics […]

Fundamentals of Understanding Workplace Conflict (SHRM and HRCI Credit)
ONLINEThis comprehensive 14-hour workshop builds upon foundational conflict resolution concepts from our 4-hour introductory course to tackle the sophisticated challenges of workplace disputes. Participants will move beyond basic techniques to develop skills in understanding multi-layered conflicts, de-escalating tensions, developing mutual understanding between employees, and maintaining resilience even in high-stakes situations. Why This Training Workplace conflict […]

40-Hour Mediation and Conflict Resolution Skills Training (ONLINE)
ONLINESeptember 17–19 and 24–25, 2026 | Online (Zoom) 8:00 AM - 4:30 PM PST | 10:00 AM - 6:30 PM CST | 11:00 AM - 7:30 PM EST All sessions include breaks throughout the day To register, scroll to the bottom of this page. Are you the person others turn to when they are in […]