BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//The Center for Understanding in Conflict - ECPv6.15.20//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://understandinginconflict.org
X-WR-CALDESC:Events for The Center for Understanding in Conflict
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/New_York
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20250309T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20251102T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20260308T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20261101T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20270314T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20271107T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:America/Los_Angeles
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20250309T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20251102T090000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20260308T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20261101T090000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20270314T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20271107T090000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260617T090000
DTEND;TZID=America/New_York:20260626T130000
DTSTAMP:20260616T033353
CREATED:20251213T002217Z
LAST-MODIFIED:20260609T173128Z
UID:62734-1781686800-1782478800@understandinginconflict.org
SUMMARY:Advanced Matrimonial Mediation Training (NY CLE and Part 146 Eligible)
DESCRIPTION:Advanced Matrimonial Mediation Training\nMaster the Skills to Transform Divorce Outcomes\nJune 17\, 18\, 25 and 26\, 2026 (Online) \n9:00 am to 1:00 pm Eastern \n(Scroll to bottom of page to register) \n  \nTransform Your Practice with Advanced Matrimonial Mediation Skills \nJoin the Center for Understanding in Conflict for an immersive 16-hour training designed specifically for matrimonial attorneys seeking to join New York court mediation rosters—and for any professional who wants to use mediation techniques to help divorcing couples reach better outcomes. \nThis intensive program goes beyond basic mediation to teach you how to navigate the complex emotional and legal terrain of NYS divorce mediation with confidence and skill. You’ll learn to harness the power of understanding to help parties reach fuller\, more satisfying agreements—even in the most challenging cases. \n \nWhat You’ll Learn\nGain Essential Knowledge of New York Matrimonial Law Basics \n\nNYS child support guidelines and calculations\nNYS maintenance (spousal support) guidelines and calculations\nEquitable distribution of marital assets and debts\nParenting arrangements: custody\, visitation\, and decision-making authority\nHow to skillfully navigate the role of law and lawyers in divorce mediation\n\nDevelop Advanced Mediation Skills \n\nPractice the Understanding-Based Approach to unlock deeper\, more durable agreements\nDevelop techniques to address challenging family dynamics with confidence\nLearn how to work with attorneys in the room\nHandle high-conflict situations and emotional impasses\nGuide parties through complex financial and parenting issues\nUnderstand ethical considerations\n\nGain Court Roster Eligibility \nThis program is approved under Part 146.4(b)(2) of the Rules of the Chief Administrative Judge of New York State\, qualifying you to apply for matrimonial mediation rosters in New York courts. \n\nProvides 16 hours of NYS CLE credits\n\nHow You’ll Learn\nThis isn’t a lecture-based program. You’ll develop real skills through: \n\nRealistic role-plays that immerse you in authentic divorce scenarios\nLive demonstrations by expert trainers with years of matrimonial mediation experience\nCoached practice sessions where you’ll mediate cases and receive personalized feedback\nInteractive exercises that help you navigate the emotional challenges parties face\nCollaborative discussions with fellow professionals\n\nPast participants consistently describe this hands-on approach as both engaging and transformative. \n \nSchedule & Logistics\nWe will meet online from 9:00 am to 1:00 pm (with breaks) Eastern on \n\nWednesday\, June 17\, 2026\nThursday\, June 18\, 2026\nThursday June 25\, 2026\nFriday June 26\, 2026\n\n Who Should Attend\nThis advanced training is designed for professionals who have completed prior mediation training.  It is especially relevant for: \n\nAttorneys who want to expand into matrimonial mediation\nAttorney mediators seeking to apply for court roster placement\nMental health professionals in family practice\nFinancial professionals working with divorcing couples\nCollaborative practice professionals\nCoaches and consultants who want to increase their skills in matrimonial conflict resolution\nAnyone whose work involves helping families navigate separation and divorce\n\nNot sure if your prior training qualifies? Contact us at admin@understandinginconflict.org \nWho Are the Trainers?\nIvan Alter has practiced law since 1994\, but his career took a transformative turn when he discovered the understanding-based model at CUC. After years as a commercial and matrimonial litigator\, Ivan realized there was a better way to help families through divorce. Today\, he dedicates his practice entirely to mediation and collaborative law\, with offices in Westchester County and New York City. An active member of the New York Association of Collaborative Professionals\, the Family and Divorce Mediation Council\, the International Academy of Collaborative Professionals\, and Northern Westchester Collaborative Divorce\, Ivan is passionate about teaching others the skills that changed his professional life. \nJoy S. Rosenthal\, Esq. has been mediating divorce and practicing collaborative law since 2006.  Before going out on her own\, Joy represented children in foster care and in delinquency (criminal) proceedings. Joy taught family law at the City University of New York School of Law for several years\, and developed an online course called Landing On Your Feet – A Compassionate Lawyer’s Guide to Divorce for people who are going through divorce and separation.  The child support calculator on Joy’s website is used by lawyers and court staff throughout New York State. \nCost\nTraining Fee: $950 \n*Financial support and group discounts may be available for training fees. Please contact us at admin@understandinginconflict.org for details or for any questions regarding logistics. \nContinuing Education & Certification\nNew York CLE Credits: 16 hours (15 in skills/professional practice\, 1 in ethics)\nAppropriate for both newly admitted and experienced attorneys. \nPart 146 Approved: This in-person training is approved as a 16-hour Advanced Matrimonial Mediation Training under Part 146 of the New York State Unified Court System’s Office of ADR Programs. \nNote: Final placement on court rosters is at the discretion of local Administrative Judges. Course approval does not guarantee roster placement. \nRegistration & Cancellation Policy\nCancellations: \n\n4+ weeks prior: Full refund minus $250 administration fee\n2-4 weeks prior: 50% refund (or full refund minus $250 if we fill your seat)\nLess than 2 weeks: No refund unless we fill your seat\n\nAdditional Notes\nRegistrations received fewer than 72 hours before the program will be accepted at the discretion of the training team due to role-play and logistics needs. \nFor questions\, contact us at admin@understandinginconflict.org \n \n**Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/advanced-matrimonial-mediation-training/
LOCATION:ONLINE
CATEGORIES:Advanced Topics,East Coast Events,Online Training
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2025/12/Event-Card-45.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260626T090000
DTEND;TZID=America/Los_Angeles:20260626T100000
DTSTAMP:20260616T033353
CREATED:20260605T200112Z
LAST-MODIFIED:20260609T173229Z
UID:63112-1782464400-1782468000@understandinginconflict.org
SUMMARY:When It Hits Home: Maintaining Presence and Managing Reactivity in Conflict
DESCRIPTION:All conflict professionals have a history and sometimes a conflict walks through the door that touches us directly. Whether it echoes a personal loss\, a family pattern\, or a deeply held value\, these moments test our ability to stay grounded and genuinely present. \nIn this webinar\, Misha Safran and Cassandra Waterman explore what happens internally when conflict activates emotions from our own experience. They will offer practical tools for recognizing\, managing\, and working skillfully with reactivity so it informs rather than hijacks your practice. \n*Financial support and group discounts may be available for training fees. Please contact us at admin@understandinginconflict.org for details or for any questions regarding logistics. \n\n**Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/when-it-hits-home-maintaining-presence-and-managing-reactivity-in-conflict/
LOCATION:ONLINE
CATEGORIES:Online Training,Practitioner Training,Webinars
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2026/06/Event-Card-17.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260828T090000
DTEND;TZID=America/Los_Angeles:20260828T133000
DTSTAMP:20260616T033353
CREATED:20260121T211404Z
LAST-MODIFIED:20260609T173321Z
UID:62859-1787907600-1787923800@understandinginconflict.org
SUMMARY:Introduction to Understanding Workplace Conflict Mediation (SHRM and HRCI Eligible)
DESCRIPTION:Conflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to resolving workplace conflict. Whether you’re an HR leader\, manager\, consultant\, attorney\, or team member\, this workshop provides a meaningful starting point for navigating challenging dynamics and building stronger professional relationships. \nWhy This Training\nWorkplace conflict often stems not from what is said\, but from what goes unspoken. This training helps participants move beyond surface-level fixes and into the heart of what drives conflict. You’ll learn to slow down\, understand what’s really happening – for yourself and others – and engage more effectively with the people and systems around you. \nWhat You’ll Learn\n\nHow to build trust and connection in the face of disagreement\nWays to address early-stage conflict before it escalates\nTechniques to de-escalate tense situations with clarity and compassion\nA deeper understanding of how personal awareness shapes professional communication\nReal-world practice through role plays\, reflection\, and group exercises\n\nWho Should Attend\nThis training is designed for professionals at all levels who are ready to engage workplace conflict in a more effective and human-centered way. Whether you’re in leadership\, support\, or team-based roles\, this course delivers practical value you can apply immediately and build on over time. \n\nHR professionals\, managers and team leads will gain frameworks to handle complex interpersonal dynamics and leave with new tools to address tension early\, reduce misunderstandings\, and shift from managing conflict to facilitating resolution. Outcomes include stronger team cohesion\, greater morale\, and fewer disruptions to productivity.\nConsultants and executive coaches will deepen their ability to support clients and colleagues in navigating high-stakes conversations. The Understanding-based model offers a durable alternative to adversarial approaches\, with strong relevance for internal workplace matters.\nEmployees and cross-functional team members will gain confidence and clarity in how to address issues directly and constructively\, even without formal authority. This empowers healthier work cultures and more resilient communication.\n\nWhy it Matters\nOrganizations lose time\, money\, and talent when conflict is mismanaged or ignored. This training delivers a strong return on investment by helping participants: \n\nReduce time spent on repeated\, unresolved conflicts\nIncrease engagement and trust among coworkers\nRetain high-performing staff through better communication\nBuild a more responsive and humane workplace culture\n\nParticipants consistently tell us this training transforms how they see and handle conflict – not just at work\, but in every part of life. It is a powerful foundation for anyone seeking to make conflict less costly and more meaningful. \nLearning Outcomes\nBy the end of this training\, participants will be able to: \n\nIdentify and apply the six core principles of the Understanding-based approach\nUse specific techniques to address emerging and high-tension workplace conflicts\nRecognize different conflict styles and adapt strategies for collaboration\nBegin integrating personal awareness into conflict resolution practices\n\nFormat & Details\nDate & Time: August 28\, 2026\, 9:00 AM – 1:30 PM Pacific Time (includes two 15-minute breaks) \n                                                  12:00PM – 4:30PM Eastern Time \nLocation: Live Online (Zoom) \nCost: $250 \nCE Credits: 4 hours SHRM & HRCI \nNo prerequisites required \nThis course is a prerequisite for the Fundamentals of Understanding Workplace Conflict (SHRM and HRCI Credit) training. \n*Note: Both the 4-hour Introductory course and 14-hour course may be booked together. Select the ticket “BOTH PROGRAMS – 4 and 14-hour” ticket to register for both programs with a 15% discount. \n*Financial support and group discounts may be available for training fees. Please contact us at admin@understandinginconflict.org for details or for any questions regarding logistics. \nCancellation Policy\nThis training is not refundable\, though a credit may be applied to a future program if transferred 30 days in advance of program start. \nSHRM and HRCI Certification\nThe Center for Understanding in Conflict is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP® or SHRM-SCP® recertification activities. \n  \nThis Program has been pre-approved for 4 recertification continuing education credit hours toward aPHR®\, aPHRi™\, PHR®\, PHRca®\, SPHR®\, GPHR®\, PHRi™\, and SPHRi™ recertification through HRCI. \nAbout the Center\nThe Center for Understanding in Conflict pioneered understanding-based mediation and is one of the first and only nonprofit conflict resolution training organizations worldwide. \nSince 1982\, the Center has trained more than 10\,000 professionals worldwide\, including leaders from the Harvard Law School Program on Negotiation\, Intel Corporation\, Roche\, SAP and the World Intellectual Property Organization. Our approach is rooted in real-world practice\, human connection\, and the belief that conflict can be a doorway to transformation. \nTrainers\nHelen Chen is a mediator\, trainer\, and conflict coach with deep expertise in workplace conflict. A former employment attorney at Advancing Justice – Asian Law Caucus\, she represented workers in areas ranging from retaliation to occupational safety. She later trained both employers and employees across sectors through the Labor Occupational Health Program at UC Berkeley. Today\, Helen supports organizations through mediation and conflict coaching\, with a focus on improving work relationships and conditions. She is based in the San Francisco Bay Area and trained in mediation by the Center for Understanding in Conflict and others. \n \nPat Lau served as a workplace mediator at Intel Corporation for 14 years\, where he co-founded and led the company’s internal Collaborative Mediation Program. Under his guidance\, this initiative helped resolve complex conflicts between coworkers\, managers\, and teams. Pat is a nationally recognized trainer and presenter on workplace conflict\, with published work in the Corporate Mediation Journal and Managing Conflict (2nd ed.). He brings a systems-minded approach to mediation from his prior engineering career and is committed to helping professionals understand and shift conflict dynamics from the inside out. \n \nAdditional Notes\nRegistrations received fewer than 72 hours before the program will be accepted at the discretion of the training team due to role-play and logistics needs. \nFor questions\, contact us at admin@understandinginconflict.org \n  \n**Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/introduction-to-understanding-workplace-conflict-shrm-and-hrci-credit-3/
LOCATION:ONLINE
CATEGORIES:Live Training,Online Training,Workplace Mediation
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2026/01/Event-Card-12.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260917T080000
DTEND;TZID=America/Los_Angeles:20260925T163000
DTSTAMP:20260616T033353
CREATED:20250820T210049Z
LAST-MODIFIED:20260609T173401Z
UID:62358-1789632000-1790353800@understandinginconflict.org
SUMMARY:40-Hour Mediation and Conflict Resolution Mediation Training (NY and CA CLE Eligible)
DESCRIPTION:September 17–19 and 24–25\, 2026 | Online (Zoom) \n8:00 AM – 4:30 PM PST | 10:00 AM – 6:30 PM CST | 11:00 AM – 7:30 PM EST \nAll sessions include breaks throughout the day \nTo register\, scroll to the bottom of this page. \nAre you the person others turn to when they are in conflict?\nWhether you mediate disputes professionally or want to improve how you support meaningful conversations – in families\, workplaces\, or communities – this immersive\, in-person training will provide you with the essential skills\, structure\, and confidence to navigate conflict with greater clarity and connection. \nWhat You’ll Learn\nGrounded in the Understanding-Based model from Challenging Conflict\, this training focuses on: \n\nPositive Neutrality – supporting all parties without taking sides\nThe Loop of Understanding – building empathy and connection through active listening\nCreative Options – crafting solutions that meet deeper needs and interests\nA Foundation for the Future – enabling lasting\, self-determined agreements\n\nWho Should Attend?\nThis training is designed for anyone whose personal or professional life involves guiding others through conflict\, whether formally or informally. Our participants consistently report that this program reshapes not only how they approach conflict\, but how they understand communication\, decision-making\, and relationship dynamics. Here’s how this training applies to different professional roles: \nMediators and Conflict Resolution Professionals \nWhether you are newly exploring mediation or seeking to deepen your practice\, this training offers a hands-on approach that moves beyond traditional tools and techniques. You will learn how to facilitate conversations where parties truly understand each other – often for the first time – and co-create durable\, meaningful resolutions. \nLawyers\, Collaborative Professionals\, and Ombuds \nFor legal professionals\, \, this model shifts the focus from advocacy and positioning to understanding and informed choice. You will learn how to support clients in engaging constructively with conflict while still addressing legal realities – without relying on control\, pressure\, or adversarial dynamics. \nHuman Resources Leaders\, Managers\, and Nonprofit Staff \nIf you are responsible for managing people\, teams\, or organizational culture\, this training provides a vital toolkit for navigating interpersonal tension\, staff grievances\, and sensitive conversations. The Understanding-Based model helps you foster clarity\, empathy\, and accountability – leading to more resilient teams and healthier workplace dynamics. \nExecutive Coaches\, Consultants\, and Educators \nWhen your work centers on growth\, transformation\, and leadership\, conflict is often just beneath the surface. This training equips you with a new lens and skill set for working with clients or groups who are stuck in disagreement\, misalignment\, or tension. You will be better prepared to support breakthroughs – whether in strategic planning\, coaching conversations\, or facilitation work. \nAnyone Seeking a More Meaningful Way to Work with Conflict \nYou do not need to be a professional mediator to benefit from this training. If you are the person people come to when there is tension – in your family\, workplace\, or community – or if you want to better understand and navigate conflict in your own life\, this training offers a practical\, compassionate framework that will change how you listen\, speak\, and relate to others. \nProgram Format\nThis online training features a mix of short presentations\, live demonstrations\, and small group role plays in  full-length practice mediations. You’ll have the chance to practice in a safe\, supportive environment with real-time feedback and coaching from experienced trainers. \nSchedule Overview\nEach day is 8:00 AM – 4:30 PM PST | 10:00 AM – 6:30 PM CST | 11:00 AM – 7:30 PM EST\, with breaks throughout the day. Participants are encouraged to log in at 7:50 AM PST to troubleshoot Zoom and settle in to Canvas\, our e-learning platform. \nAbout the Center for Understanding in Conflict and Our Model\nThe Center for Understanding in Conflict (CUC) was founded over four decades ago by Gary Friedman and Jack Himmelstein\, who pioneered a radical approach to mediation and conflict resolution. Drawing from their experiences as lawyers\, educators\, and people impacted by conflict themselves\, they developed what is now known as the Understanding-Based model. \nThis approach challenges the traditional win-lose\, adversarial frameworks that dominate many legal and organizational systems. Instead of seeing conflict as something to suppress\, manage\, or solve through external authority\, the Understanding-Based model embraces it as an opportunity for deeper human connection which supports the impulse to work together towards mutually beneficial solutions. . \nAt its heart\, the model is grounded in four core principles: \n\nUnderstanding – cultivating deep awareness of oneself\, others\, and the conflict itself\nResponsibility – inviting parties to take ownership of the process and outcome\nWorking Together – choosing dialogue and direct engagement over separation or shuttle diplomacy\nGoing Under the Conflict – exploring what lies beneath positions to get to meaning\, emotion\, and deeper needs\n\nSince the 1980s\, thousands of professionals – including mediators\, lawyers\, coaches\, therapists\, managers\, and community leaders – have trained with the Center. Many have incorporated the Understanding-Based model into their lives and work\, transforming not just how they navigate conflict\, but how they relate to others and themselves. \nThis training is a continuation of that legacy. It’s more than just a skills workshop – it’s an invitation to participate in a movement that honors empathy\, autonomy\, and connection at the center of conflict resolution. \nProgram Trainers\nIvan Alter is an attorney and mediator with offices in Westchester County\, New York\, and New York City. Practicing law since 1993\, Ivan traded in an early career spent litigating complex commercial matters and high-conflict matrimonial cases in favor of a more rewarding practice using the understanding-based model. \nIvan left the courtroom for good twenty years ago and today empowers his clients to design satisfying resolutions to their conflicts through mediation and collaborative law. He is a graduate of Brandeis University (B.A.)\, Brooklyn Law School (J.D.)\, and Columbia University (M.S.). Having participated in countless training programs and symposia\, Ivan currently serves on the board of directors for the Center for Understanding in Conflict and the New York Association of Collaborative Professionals. \nMarie MacNichol is a mediator and intellectual property attorney with more than 25 years of industry experience in resolving patent\, licensing and contract disputes and litigations. She founded her mediation practice to help parties in conflict by providing neutral and impartial conflict resolution services that promote understanding of all issues in a respectful and non-coercive environment. Marie is listed in the World Intellectual Property Organization’s (WIPO) Roster of Mediators. \nMelanie Rowen is a mediator and conflict coach who believes in the power of understanding-based conflict resolution to transform our world. She frequently trains individuals and groups on conflict resolution skills with the Center for Understanding in Conflict and in other settings. \nMelanie has worked in professional development for many years\, including previously as the Associate Director for Public Interest & Public Sector Programs at Berkeley Law and in attorney development at Latham & Watkins LLP. In her law practice career\, Melanie litigated civil rights cases\, including marriage equality\, employment discrimination\, issues involving transgender and gender non-conforming youth and their families and issues facing LGBTQI elders\, at the National Center for LGBTQ Rights. Melanie’s mediation\, coaching and training practice focuses on improving dynamics where ongoing relationships are essential\, including workplace teams\, family and community organizational settings. \nCosts\nThe program training fee is $1\,485  \nA deposit of $500.00 is necessary to secure registration. \n*Financial support and group discounts may be available for training fees. Please contact us at admin@understandinginconflict.org for details or for any questions regarding logistics. \nCancellation Policy\n\nCancel 4 or more weeks before: Refund minus $250 fee\nCancel 2 – 4 weeks before: 50% refund unless your spot is filled\nLess than 2 weeks: No refund unless we find a replacement\n\nContinuing Legal Education\nCalifornia  \nThe Center for Understanding in Conflict is an accredited provider of California Continuing Legal Education by the State Bar of California.  The Working Creatively with Conflict Training – appropriate for both newly admitted and experienced attorneys – will qualify for 32 participatory and 8 self-study CA MCLE credit hours. \nNew York \nIn New York\, The Mediation Intensive Training will fulfill 40 NY CLE credit hours (6.5 Ethics credits; 19.5 Professional Practice credits; and 14 Skills credits).  For continuing legal education purposes\, the Mediation Intensive Training is appropriate for both newly admitted and experienced attorneys. \nPhoto and Video Notice\nPhotos or videos may be taken for promotional use. If you prefer not to appear in any media\, just let us know – we will fully honor your request. \nAdditional Notes\nRegistrations received fewer than 72 hours before the program will be accepted at the discretion of the training team due to role-play and logistics needs. \nFor questions\, contact us at admin@understandinginconflict.org \n  \n**Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/40-hour-mediation-and-conflict-resolution-skills-training-online/
LOCATION:ONLINE
CATEGORIES:Basic mediation,Online Training,Traditional Mediation
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2025/08/Event-Card-22.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20261002T090000
DTEND;TZID=America/Los_Angeles:20261002T133000
DTSTAMP:20260616T033353
CREATED:20260121T212528Z
LAST-MODIFIED:20260609T173433Z
UID:62862-1790931600-1790947800@understandinginconflict.org
SUMMARY:Introduction to Understanding Workplace Conflict Mediation (SHRM and HRCI Eligible)
DESCRIPTION:Conflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to resolving workplace conflict. Whether you’re an HR leader\, manager\, consultant\, attorney\, or team member\, this workshop provides a meaningful starting point for navigating challenging dynamics and building stronger professional relationships. \nWhy This Training\nWorkplace conflict often stems not from what is said\, but from what goes unspoken. This training helps participants move beyond surface-level fixes and into the heart of what drives conflict. You’ll learn to slow down\, understand what’s really happening – for yourself and others – and engage more effectively with the people and systems around you. \nWhat You’ll Learn\n\nHow to build trust and connection in the face of disagreement\nWays to address early-stage conflict before it escalates\nTechniques to de-escalate tense situations with clarity and compassion\nA deeper understanding of how personal awareness shapes professional communication\nReal-world practice through role plays\, reflection\, and group exercises\n\nWho Should Attend\nThis training is designed for professionals at all levels who are ready to engage workplace conflict in a more effective and human-centered way. Whether you’re in leadership\, support\, or team-based roles\, this course delivers practical value you can apply immediately and build on over time. \n\nHR professionals\, managers and team leads will gain frameworks to handle complex interpersonal dynamics and leave with new tools to address tension early\, reduce misunderstandings\, and shift from managing conflict to facilitating resolution. Outcomes include stronger team cohesion\, greater morale\, and fewer disruptions to productivity.\nConsultants and executive coaches will deepen their ability to support clients and colleagues in navigating high-stakes conversations. The Understanding-based model offers a durable alternative to adversarial approaches\, with strong relevance for internal workplace matters.\nEmployees and cross-functional team members will gain confidence and clarity in how to address issues directly and constructively\, even without formal authority. This empowers healthier work cultures and more resilient communication.\n\nWhy it Matters\nOrganizations lose time\, money\, and talent when conflict is mismanaged or ignored. This training delivers a strong return on investment by helping participants: \n\nReduce time spent on repeated\, unresolved conflicts\nIncrease engagement and trust among coworkers\nRetain high-performing staff through better communication\nBuild a more responsive and humane workplace culture\n\nParticipants consistently tell us this training transforms how they see and handle conflict – not just at work\, but in every part of life. It is a powerful foundation for anyone seeking to make conflict less costly and more meaningful. \nLearning Outcomes\nBy the end of this training\, participants will be able to: \n\nIdentify and apply the six core principles of the Understanding-based approach\nUse specific techniques to address emerging and high-tension workplace conflicts\nRecognize different conflict styles and adapt strategies for collaboration\nBegin integrating personal awareness into conflict resolution practices\n\nFormat & Details\nDate & Time: October 2\, 2026\, 9:00 AM – 1:30 PM Pacific Time (includes two 15-minute breaks) \n                                                     12:00PM – 4:30PM Eastern Time \nLocation: Live Online (Zoom) \nCost: $250 \nCE Credits: 4 hours SHRM & HRCI \nNo prerequisites required \nThis course is a prerequisite for the Fundamentals of Understanding Workplace Conflict (SHRM and HRCI Credit) training. \n*Note: Both the 4-hour Introductory course and 14-hour course may be booked together. Select the ticket “BOTH PROGRAMS – 4 and 14-hour” ticket to register for both programs with a 15% discount. \n*Financial support and group discounts may be available for training fees. Please contact us at admin@understandinginconflict.org for details or for any questions regarding logistics. \nCancellation Policy\nThis training is not refundable\, though a credit may be applied to a future program if transferred 30 days in advance of program start. \nSHRM and HRCI Certification\nThe Center for Understanding in Conflict is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP® or SHRM-SCP® recertification activities. \n  \nThis Program has been pre-approved for 4 recertification continuing education credit hours toward aPHR®\, aPHRi™\, PHR®\, PHRca®\, SPHR®\, GPHR®\, PHRi™\, and SPHRi™ recertification through HRCI. \nAbout the Center\nThe Center for Understanding in Conflict pioneered understanding-based mediation and is one of the first and only nonprofit conflict resolution training organizations worldwide. \nSince 1982\, the Center has trained more than 10\,000 professionals worldwide\, including leaders from the Harvard Law School Program on Negotiation\, Intel Corporation\, Roche\, SAP and the World Intellectual Property Organization. Our approach is rooted in real-world practice\, human connection\, and the belief that conflict can be a doorway to transformation. \nTrainers\nHelen Chen is a mediator\, trainer\, and conflict coach with deep expertise in workplace conflict. A former employment attorney at Advancing Justice – Asian Law Caucus\, she represented workers in areas ranging from retaliation to occupational safety. She later trained both employers and employees across sectors through the Labor Occupational Health Program at UC Berkeley. Today\, Helen supports organizations through mediation and conflict coaching\, with a focus on improving work relationships and conditions. She is based in the San Francisco Bay Area and trained in mediation by the Center for Understanding in Conflict and others. \n \nPat Lau served as a workplace mediator at Intel Corporation for 14 years\, where he co-founded and led the company’s internal Collaborative Mediation Program. Under his guidance\, this initiative helped resolve complex conflicts between coworkers\, managers\, and teams. Pat is a nationally recognized trainer and presenter on workplace conflict\, with published work in the Corporate Mediation Journal and Managing Conflict (2nd ed.). He brings a systems-minded approach to mediation from his prior engineering career and is committed to helping professionals understand and shift conflict dynamics from the inside out. \n \nAdditional Notes\nRegistrations received fewer than 72 hours before the program will be accepted at the discretion of the training team due to role-play and logistics needs. \nFor questions\, contact us at admin@understandinginconflict.org \n  \n**Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/introduction-to-understanding-workplace-conflict-shrm-and-hrci-credit-4/
LOCATION:ONLINE
CATEGORIES:Live Training,Online Training,Workplace Mediation
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2026/01/Event-Card-14.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20261023T090000
DTEND;TZID=America/Los_Angeles:20261120T143000
DTSTAMP:20260616T033353
CREATED:20260123T233914Z
LAST-MODIFIED:20260609T173519Z
UID:62884-1792746000-1795185000@understandinginconflict.org
SUMMARY:Fundamentals of Understanding Workplace Conflict Mediation (SHRM and HRCI Eligible)
DESCRIPTION:This comprehensive 14-hour workshop builds upon foundational conflict resolution concepts from our 4-hour introductory course to tackle the sophisticated challenges of workplace disputes. Participants will move beyond basic techniques to develop skills in understanding multi-layered conflicts\, de-escalating tensions\, developing mutual understanding between employees\, and maintaining resilience even in high-stakes situations. \nWhy This Training\nWorkplace conflict often stems not from what is said\, but from what goes unspoken. This training helps participants move beyond surface-level fixes and into the heart of what drives conflict. You’ll learn to slow down\, understand what’s really happening – for yourself and others – and engage more effectively with the people and systems around you. \nWhat You’ll Learn\nThrough experiential learning\, roleplays\, and reflective practice\, participants will explore how emotional responses\, individual and organizational conflict styles\, core competencies\, and the situational context intersect to either fuel or resolve workplace tensions. The workshop emphasizes developing both the internal awareness and external skills necessary to bring the best of yourself for sustained effectiveness in workplace conflict. \nWho Should Attend\nThis training is designed for professionals at all levels who are ready to engage workplace conflict in a more effective and human-centered way. Whether you’re in leadership\, support\, or team-based roles\, this course delivers practical value you can apply immediately and build on over time. \nHR professionals\, managers and team leads will gain frameworks to handle complex interpersonal dynamics and leave with new tools to address tension early\, reduce misunderstandings\, and shift from managing conflict to facilitating resolution. Outcomes include stronger team cohesion\, greater morale\, and fewer disruptions to productivity. \nConsultants and executive coaches will deepen their ability to support clients and colleagues in navigating high-stakes conversations. The Understanding-based model offers a durable alternative to adversarial approaches\, with strong relevance for internal workplace matters. \nEmployees and cross-functional team members will gain confidence and clarity in how to address issues directly and constructively\, even without formal authority. This empowers healthier work cultures and more resilient communication. \nWhy it Matters\nOrganizations lose time\, money\, and talent when conflict is mismanaged or ignored. This training delivers a strong return on investment by helping participants: \n\nReduce time spent on repeated\, unresolved conflicts\nIncrease engagement and trust among coworkers\nRetain high-performing staff through better communication\nBuild a more responsive and humane workplace culture\n\nParticipants consistently tell us this training transforms how they see and handle conflict – not just at work\, but in every part of life. It is a powerful foundation for anyone seeking to make conflict less costly and more meaningful. \nLearning Outcomes\nBy the end of this training\, participants will be able to: \n\nNavigate Conflict-Laden Conversations:  Apply the understanding-based concepts and tools to real-world conflicts in the workplace. \nAnalyze and De-escalate Complex Dynamics: Examine multi-layered workplace conflicts by identifying hierarchical differences\, cultural dynamics\, power imbalances\, and team and systemic factors that contribute to escalation.  Work with these layers in a way that builds trust.\nFacilitate Perspective-Taking: Use a structured process to understand different viewpoints before engaging in problem-solving\, even in situations with deep-seated animosity or mistrust.\nManage Personal Reactions: Recognize and regulate their own emotional responses to conflict\, maintaining effectiveness even when personally challenged or activated. Allow tension in a more deliberate and confident way\, whether the tension is generated by others or within themselves.\nAddress root causes: Use a step-by-step approach to address root causes of conflict rather than just surface symptoms.\n\nFormat & Details\nDate & Time: October 23\, November 6 and 20\, 2026\, 9:00 AM – 2:30 PM Pacific Time (includes two 15-minute breaks) \n                                                                                    12:00 PM – 5:30 PM Eastern Time \nLocation: Live Online (Zoom) \nCost: $985 \nCE Credits: 14 hours SHRM & HRCI \n4-hour Introduction to Understanding Workplace Conflict prerequisite required \n*Note: Both the 4-hour Introductory course and 14-hour course may be booked together. Select the ticket “BOTH PROGRAMS – 4 and 14-hour” ticket to register for both programs with a 15% discount. \n*Financial support and group discounts may be available for training fees. Please contact us at admin@understandinginconflict.org for details or for any questions regarding logistics. \nSHRM and HRCI Certification\nThe Center for Understanding in Conflict is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP® or SHRM-SCP® recertification activities. \n  \nThis Program has been pre-approved for 4 recertification continuing education credit hours toward aPHR®\, aPHRi™\, PHR®\, PHRca®\, SPHR®\, GPHR®\, PHRi™\, and SPHRi™ recertification through HRCI. \nAbout the Center\nThe Center for Understanding in Conflict pioneered understanding-based mediation and is one of the first and only nonprofit conflict resolution training organizations worldwide. \nSince 1982\, the Center has trained more than 10\,000 professionals worldwide\, including leaders from the Harvard Law School Program on Negotiation\, Intel Corporation\, Roche\, SAP and the World Intellectual Property Organization. Our approach is rooted in real-world practice\, human connection\, and the belief that conflict can be a doorway to transformation. \nTrainers\nHelen Chen is a mediator\, trainer\, and conflict coach with deep expertise in workplace conflict. A former employment attorney at Advancing Justice – Asian Law Caucus\, she represented workers in areas ranging from retaliation to occupational safety. She later trained both employers and employees across sectors through the Labor Occupational Health Program at UC Berkeley. Today\, Helen supports organizations through mediation and conflict coaching\, with a focus on improving work relationships and conditions. She is based in the San Francisco Bay Area and trained in mediation by the Center for Understanding in Conflict and others. \n \nPat Lau served as a workplace mediator at Intel Corporation for 14 years\, where he co-founded and led the company’s internal Collaborative Mediation Program. Under his guidance\, this initiative helped resolve complex conflicts between coworkers\, managers\, and teams. Pat is a nationally recognized trainer and presenter on workplace conflict\, with published work in the Corporate Mediation Journal and Managing Conflict (2nd ed.). He brings a systems-minded approach to mediation from his prior engineering career and is committed to helping professionals understand and shift conflict dynamics from the inside out. \n \nAdditional Notes\nRegistrations received fewer than 72 hours before the program will be accepted at the discretion of the training team due to role-play and logistics needs. \nFor questions\, contact us at admin@understandinginconflict.org \n  \n**Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/fundamentals-of-understanding-workplace-conflict-shrm-and-hrci-credit-2/
LOCATION:ONLINE
CATEGORIES:Live Training,Online Training,Workplace Mediation
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2026/01/Event-Card-13.png
END:VEVENT
END:VCALENDAR