• Beyond the Shield: Working Through Resistance with Understanding

    ONLINE

    When parties in conflict shut down, attack, or dig in their heels, it is rarely an act of ill intent but rather it is a defensive response to perceived threat, loss of autonomy, or unacknowledged needs. Traditional approaches often attempt to bypass or override this resistance, but the Understanding-Based Model offers a more transformative path: […]

  • Introduction to Understanding Workplace Conflict (HRCI and SHRM Eligible)

    ONLINE

    Conflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to resolving workplace conflict. Whether you’re an HR leader, manager, consultant, attorney, or team member, this workshop provides a meaningful starting point for navigating challenging dynamics […]

  • Fundamentals of Understanding Workplace Conflict (HRCI and SHRM Eligible)

    ONLINE

    This comprehensive 14-hour workshop builds upon foundational conflict resolution concepts from our 4-hour introductory course to tackle the sophisticated challenges of workplace disputes. Participants will move beyond basic techniques to develop skills in understanding multi-layered conflicts, de-escalating tensions, developing mutual understanding between employees, and maintaining resilience even in high-stakes situations. Why This Training Workplace conflict […]

    Get Tickets $985.00 – $1,050.00