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Finding Value in Conflict: Navigating Workplace Mediation

September 22, 2022 at 9:00 am - 10:00 am PDT



Join us for a stimulating and informative roundtable discussion featuring industry leader insights from three of the world’s most advanced technology firms: Intel, Roche, and SAP.

Panelists will discuss how the Understanding-Based Approach to Conflict has helped address human resource challenges while increasing Return on Investment (ROI) in people management systems through mediation programs that mediators can implement in small firms, non-profits, large corporations or other organizations.

Date September 22, 2022

Time 9 AM PDT • 12 PM EDT • 6 PM CEST

Cost $47

All webinars are free for CUC Connect members. Click here to learn more.


Patrick Lau, Intel

Verena Neuhold, Roche

Carsten Pöschl, SAP

Facilitated by Catherine Conner


As SAP’s Global Ombudsperson, Carsten Pöschl and his team are the first port of call for the company’s 100,000 employees when it comes to the confidential handling of work-related complaints and conflict situations. Before he became Global Ombudsperson, Carsten spent several years at SAP working in strategic HR roles and, before that, led international teams in the areas of Sales and Consulting. Carsten Pöschl is a qualified conflict resolution expert, mediator, coach, and mindfulness trainer with more than 15 years of management experience. His original studies include degrees in Industrial Engineering and Business Administration from the Technical University of Darmstadt, Germany, the Royal Institute of Technology and the Stockholm School of Economics in Stockholm, Sweden.



Catherine Conner is a mediator, collaborative attorney, a teacher at and a director on the board of the Center for Understanding in Conflict. Her practice focuses on family law alternate dispute resolution, including mediation, collaborative practice and private judging.  She co-authored Collaborative Family Law Practice Materials.  She was on the International Academy of Collaborative Professionals board of directors from 2008 through 2014 and was the President in 2013.







September 22, 2022
9:00 am - 10:00 am PDT
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