Book on CD: Taking the War Out of Our Words
—Unabridged Version, includes 12 CDs, read by the author
By Sharon Strand Ellison
This month’s recommended book is actually a CD—actually a book read by the author Sharon Strand Ellison. This work contains some useful ideas and techniques about communication. As conflict resolution professionals, we deal in a world often filled with long-standing misunderstanding and anticipated betrayal and hurt. Sharon’s work on powerful non-defensive communication can help us find ways to defuse the tensions and communicate much more effectively. Sharon’s model stresses respect and transparency and gives people the power to communicate effectively without engaging in power struggle. Her method for asking questions alone is simple and yet effective especially for asking questions on difficult topics.