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Contrary to popular opinion, keeping people in conflict together usually works better than separating them. Gary Friedman and Katherine Miller discuss how the Understanding Model of mediation with no-caucus works so well to help people go through conflict rather than simply communicate through intermediaries to get them to an agreement.
One of the challenging but critical skills of a conflict professional is the ability to be fully present and aware in the midst of conflict. Do you find yourself distracted […]
What role does the law play in conflict resolution and how can mediators bring it into the rooms in such a way that it doesn’t take over the discussion? In […]
Using emotions to build a better agreement: When feelings run high and hot, some professionals’ gut reaction is to separate the parties. Katherine Miller discusses four ways lawyers and conflict […]