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The 6 underlying concepts of the Understanding-Based model can often be used to guide the mediator through difficult moments as well as help structure the conflict resolution process to minimize the challenging moments. In this webinar, Catherine Conner and Katherine Miller will describe the 6 underlying concepts, what they mean and most importantly how to use them.
People in conflict often have individual and interpersonal patterns that keep them from working through the conflict successfully. In this webinar, Gary Friedman and Catherine Conner will describe the types […]
What might you be missing and what can you do differently that will enable you to help your clients solve their problems and bring you greater job satisfaction? Katherine Miller […]
A common question and concern of mediators is how they can maintain their neutrality, particularly when strong emotions are either pulling the mediator towards a party or pushing the mediator […]