Online Training: Moving Mediation Online



Out of necessity, many of us have moved our conflict engagement work online at lightning speed without the thoughtful preparation at a measured pace we might have preferred. From digital group interactions to virtual platforms to matters of confidentiality, moving mediation online presents an innovative challenge for the conflict resolution community.

In this two-hour workshop on the basics, we cover the following:

  • Getting started using Zoom
  • Zoom settings, tips and tricks
  • Getting your clients and other participants up to speed on the technology
  • Adaptations to the process
    • Contracting for online meetings
    • Connecting to people on a screen
    • Confidentiality
  • Preparing and taking care of yourself when working online
  • Maintaining privacy and confidentiality online
  • Other useful online tools