• Below the Surface: Reading the Unspoken in Conflict

    ONLINE

    In conflict, the most important information is often the least spoken: A crossed arm, a long silence, a sudden withdrawal. While these can be perceived as obstacles, they can actually […]

    $24.99
  • Back to Basics: Parties Understanding Each Other

    ONLINE

    Once both parties feel understood by you as the mediator/conflict professional, what comes next? This webinar revisits a powerful step in the conflict resolution process: helping the parties demonstrate understanding […]