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Into the Magic Shop: A Neurosurgeon’s Quest to Discover the Mysteries of the Brain and the Secrets of the Heart

Into the Magic Shop: A Neurosurgeon’s Quest to Discover the Mysteries of the Brain and the Secrets of the Heart

by James Dykeman | Nov 29, 2022 | Blog, Book Review, News

In Into the Magic Shop: A Neurosurgeon’s Quest to Discover the Mysteries of the Brain and the Secrets of the Heart, author Jim Doty tells the story of his challenging childhood spent living in poverty with parents struggling with addiction and mental health...
Three Sides to the Story: Finding Perspective in the Middle of the Storm

Three Sides to the Story: Finding Perspective in the Middle of the Storm

by James Dykeman | Nov 23, 2022 | Blog, News

By James Dykeman There is altruism in seeking to be the bridge that brings together two people who don’t get along. We see it at the dinner table, in schools, in community organizations, in workplace disagreements, and in fights that break out over who the...
The World Could Be Otherwise: Imagination and the Bodhisattva Path by Norman Fischer

The World Could Be Otherwise: Imagination and the Bodhisattva Path by Norman Fischer

by James Dykeman | Oct 25, 2022 | Blog, Book Review

Review by Gary J. Friedman –  In The World Could Be Otherwise: Imagination and the Bodhisattva Path, poet, author, Zen Buddhist priest, and trainer at the Center for Understanding in Conflict, Norman Fischer, explains the six perfections from Mahayana Buddhism...
Talking It Out: An Understanding-Based Guide to Tough Holiday Conversations

Talking It Out: An Understanding-Based Guide to Tough Holiday Conversations

by James Dykeman | Oct 25, 2022 | Blog

By Gary J. Friedman –  Maybe the holidays are already on your mind, and you dread having to talk to Uncle Fred. He insists on directing the family conversation to topics you find uncomfortable, dull, or alienating. What can you do? You’ve never made any...
Adversaries Into Allies: Finding a Way Forward When Opposing Forces Collide

Adversaries Into Allies: Finding a Way Forward When Opposing Forces Collide

by James Dykeman | Sep 29, 2022 | Blog

By Ivan Alter The battle lines of negotiation have been evident since the beginning of trade and the advent of the judicial system. Two parties come to the table seeking a specific outcome or settlement, which are often incompatible as neither is willing to budge from...
Getting to Yes: Negotiating Agreement Without Giving In, by Roger Fisher and William Ury

Getting to Yes: Negotiating Agreement Without Giving In, by Roger Fisher and William Ury

by James Dykeman | Sep 29, 2022 | Blog, Book Review

Review by Katherine Miller  Getting to Yes: Negotiating Agreement Without Giving In, by Roger Fisher and William Ury, was first published in 1981 and is a classic for anyone in a negotiation, whether in the personal, professional, or legal arena. Now over 40 years...

My Stories of Conflict: A Kaleidoscope of Theories, Methods, and Personal Experiences by Marc Leu and Annie Meisl

by James Dykeman | Aug 30, 2022 | Blog, Book Review

Review by Natarajan Devaraj Last year, while mediating a challenging situation, I read the book My Stories of Conflict: A Kaleidoscope of Theories, Methods, and Personal Experiences by Marc Leu and Annie Meisl, which presented how different cultures viewed aspects...
Tackling Employee Dissatisfaction Through Workplace Mediation

Tackling Employee Dissatisfaction Through Workplace Mediation

by James Dykeman | Aug 29, 2022 | Blog

By Catherine Conner Businesses and nonprofits, large and small, are struggling to keep their organizations running during a chaotic and difficult period of mass resignation, quiet quitting, customer and client dissatisfaction, and the ongoing challenges of adapting to...

Book Review » A Language of Healing for a Polarized Nation – Creating Safe Environments for Conversations about Race, Politics, Sexuality, and Religion

by James Dykeman | Aug 4, 2022 | Blog, Book Review

By Wayne Jacobsen, Arnita Willis Taylor, and Robert L. Prater Although there have been periods of fierce and violent division throughout human history, there is a growing sense that there is no room to discuss the issues about which we differ. People now struggle to...

Take Your Time at the Starting Line to Help Everyone Reach the Finish Line

by James Dykeman | Aug 4, 2022 | Blog

By Gary J. Friedman and Katherine Miller Contracting is a decisive moment in the conflict mediation process. At this critical point, two parties at odds with one another and a mediator will enter the room like fighters entering an arena. Both sides have an agenda,...
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Recent Posts

  • The Case for Considerate Conversations by Faith D Supple
  • Difficult Conversations: How to Discuss What Matters Most By Douglas Stone, Bruce Patton, and Sheila Heen
  • Workplace Conflict Is Never Just Workplace Conflict
  • The Necessity of Mediating Conflict in a Time of Uncertainty
  • The Importance of Self-Reflective Practice and Community in Conflict Work

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